Question about Brother Office Equipment & Supplies
The printer is fairly new, one year old, I have change the cartidge and put a new one in, it cuts off the right side of the printing, if I put the old one in, it cuts off the left side
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Posted on Jan 02, 2017
First, on your computer desktop. left click on START. Next, left click on CONTROL PANEL, and left click on PRINTERS. Find your printer on the PRINTERS window, and RIGHT CLICK on the icon. From the drop-down menu, left click on PRINTING PREFERENCES. Use the settings to set up the printer for the paper size and orientation you want to use.Click APPLY , then OK buttons to apply any changes you make. If that does not help,check the side paper guides in the paper source you are using. If they are not against the paper on both sides, the paper will not align properly with the image. Move the guides snug but not tight against the paper. If the guides are too tight, paper may not feed. If moving the guides does not solve the problem, try loosening the guides and reposition the paper until the image is properly aligned. Then see in your owners manual if there is an adjustment called SIDE-TO-SIDE REGISTRATION, and follow the proceedure to adjust the side-to side paper alignment.
Posted on Aug 07, 2008
SOURCE: Need service manuals
You can access all of Brother's printer manuals online at their website in .pdf for free. Just go to http://www.brother-usa.com/manuals/default.aspx?PGID=5&R3ModelID=DCP165c and find your printers; you don't even have to download them.
Posted on Aug 17, 2010
I just had this problem and fixed it. The original toner cartridge that comes with the printer cannot be reset. You have to buy at least one new cartridge. The reason is that the original cartridge that comes with the printer doesn't have a reset flag. You can, however, refill/reset a cartridge that you buy separately. Pull out the drum and lift the cartridge out of the drum. Hold the handle and look on the left end. You should see a crescent shaped hole with a white flag/lever. To reset this, move the white flag all the way to the left (I had to use something to push it). Put it back into the printer and voila - it fixes itself. Then, after the printer has been reset, you can use the original cartridge again, if you want. The flag part won't matter once the printer has been reset. I hope this is clear. I know it worked for me, and I had the exact same problem.
Posted on Sep 21, 2010
It needs servicing.
Posted on Oct 05, 2010
Testimonial: "sometimes simple solutions exist. It is nice to know what to do so you do not waste your time or make the situation worse. Thank you for your advice"
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