Question about HP OfficeJet J4580 All-In-One Laser Printer

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Hp J4580 Officejet don't want to scan.

It keep on refering me to the troubleshoot, stating that it's not lonked to the PC, yet I can perform all other functions.

Yolanda

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Hi, 

try to scan from solution center software from the computer or click on the following link and follow the document which will help in resolving this issue, 
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN


Regards,  raj_p5983

Posted on Jan 21, 2009

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I keep trying to scan a document on my hp officejet j4580 all i n one that i just installed and itkeeps saying refer to device documents, no scan option.. what should i do i cant find ne thing about it in...


Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.


Hope this helps. Please rate my response.
Thanks.
Have a good day

Dec 29, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

J4580 OfficeJet All In One Printer Laser: the printers scanner is not working and when i pre...


Just check that can you scan from HP Solution Center, if yes. Then perform the steps given below to resolve the issue.

Open HP solution center:
CLick on settings:
select scan settings from settings.:
A Menu Appears.
select scan to setup:
a new page will appear:
you will see all options on the left side:
select all the options manually and click on the right arrow
to move all the options from left to right side.
after perfoming these steps.
Restart the printer:
and try scanning from printer now.
now will be able to scan from printer itself.

May 18, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I can't seem to scan from my officejet j4540 it states no scan option refer to documentation to troubleshoot. I don't have my manual.


The scan options are in your computer, you need to have HP scan software running before it will scan This tells the scanner how to scan, what it's scanning, and where to send the image and how to save it.

Jan 08, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Won't scan. says no scan options, refer to documentation


You may need to have the "full-featured" software installed on your computer in order to perform scanning operations. If you do not, you may download this software for your HP model here:

Choose your Operating System > Download > Install

HP OfficeJet J4580

Dec 20, 2009 | HP OfficeJet J4580 All-In-One Laser...

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