Question about Western Digital My Book Essential 500GB External USB 2.0 - WDH1U5000N 500 GB Hard Drive

1 Answer

My laptop cant se my external hard drive - Western Digital My Book Essential 500GB External USB 2.0 - WDH1U5000N 500 GB Hard Drive

Posted by on

  • hot_lips_swe Jan 22, 2009

    I have the 640GB and the same problem as the people with the 500GB. Im going back to strangle PC world tomorrow as I have 400GB of stuff on it. and I DONT want to lose it. I had problem with it before and got it changed and then a few months later I have problems again, this thing sucks camels!

  • bonny_fess Mar 28, 2009

    when i plug my drive the pc or my laptop dont recorgnize it



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 728 Answers

Hi hot_lips_swe

If you've tried everything possible to access it through the external,what I would do, is to dismantle the case around the hard drive, and take out the physical hard drive and switch the back pins to Slave, and add it to a desktop if you have one. (make sure you have your main drive as Master) Then as a slave drive you have a lot more options to recover your data. If you don't have a desktop, you can purchase a laptop port extender at your local computer store. Or you can buy you HERE, and connect it direct to the usb port. Your best way is to slave the drive on a desktop thou.

Good Luck

Posted on Feb 23, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Cant see my passport external drive on new windows 8 laptop

Try unplugging from usb and plugging it back in. Also, you may need a SAS driver for your computer to recognize the drive. Some drives have internal encryption and require a driver before the computer recognizes them. Check the Mfg website to see whether this drive requires one.

Jan 03, 2014 | Western Digital 1TB My Passport Essential...

1 Answer

External hard drive data shows not initialized

Download a free copy of either Hiren's BootCD or Kasperski Rescue Disk, using a different computer. Then boot to the OS on that home made disc. You should be able to browse to your files and save them to another drive, such as a flash drive or a USB connected hard drive.

Apr 25, 2017 | Western Digital My Passport Essential SE...

1 Answer

Unlocking my external hard drive

I am experiencing the exact same problem and it started in early Nov 2012. Im still looking for a fix

Oct 19, 2012 | Western Digital My Passport Essential SE...

1 Answer

My passport essential se 1tb can't show up on my tv,dvd or ps3

make sure u had formated the external hardisk and also see wehter your TV, DVD of PS3 support external drive or not

Nov 26, 2011 | Western Digital WD My Passport Essential...

1 Answer

The driver software cant be installed

While you r opening the hard drive what error do u get ??

Nov 23, 2011 | Western Digital My Passport Essential SE...

2 Answers

I had backed up my entire laptop onto my simpletech external hard drive, and then had to have my computer whiped clean. When this happened, I also installed a new version of windows (Vista to windows 7)....

Does the external drive work correctly when connected to any other computer?
If not, then it has "died".
It might be possible to open the SimpleDrive case, extract the disk-drive,
and connect it as a "slave" disk-drive in some computer, to see if the "bare" disk-drive can be read.

Aug 19, 2011 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

WD essential 1tb I cannot open the software on my laptop. A window pops up saying WD has encountered a problem & must close program, send or don't send option is all. How can I access my Passport? It...

Hi: That portable hard drive is USB 2.0 is the port on the laptop USB 2.0 can you use a memory stick to transfer files from the one lap top to the other lap top then on to the external drive.

Mar 16, 2011 | Western Digital WD My Passport Essential...

1 Answer

I am not able to detect my passport, while connecting to my laptop some body let me know how to detect it.

what is the suggestion that appeat at your laptop when you connect your hard drive?
is there the device not recognized device?if yes, it like your hard drive usb was error, change the usb cable and try reconnect again

Feb 19, 2011 | Western Digital My Passport Essential SE...

Not finding what you are looking for?
Western Digital My Book Essential 500GB External USB 2.0 - WDH1U5000N 500 GB Hard Drive Logo

Related Topics:

130 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Alun Cox

Level 3 Expert

2678 Answers


Level 2 Expert

191 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides