Question about Canon imageCLASS MF5750 All-In-One Laser Printer

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Paper sizing error

After I print and envelope I get a paper size error and the only way to clear the error is to unplug the printer and plug it back in. The printer works great up until I manually feed paper. How can I fix this problem

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Re: Paper sizing error

Solution #2 WORKS! Just when you use the #clear option.. select "ALL" it will reset everything but all you have to do is simply re set the paper size to letter as it seems to default to A4 size once it re-initializes. What a nightmare this was..

Posted on Apr 01, 2008

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Re: Paper sizing error

I started getting Paper size / cassette / "insert lgl" paper type errors that I could not clear. I tried the update firmware on canon's site and got no answers... but I figured this out. After getting the error, unplug the cable from the computer and the power. Plug the power cable back in and press "copy" button before the error lite starts flashing again. Then press "menu" and "#". Press the <- button until you get to the "#clear" option then press "set". It re-initializes. After doing so, go into the menu and set paper settings to "ltr" or whatever size paper you use.

Posted on Mar 31, 2008

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Re: Paper sizing error

Check the settings for the manual tray paper size. Make sure it is set for envelopes. If it is the paper pick up roller may need to be cleaned. You can try looking where the envelope feeds in and cleaning that rubber roller with a rag and some rubbing alcohol. If this doesnt solve it let me know. John

Posted on Jun 30, 2007

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If envelope printing Canon PC-D340 All-In-One Laser Printer incorrect paper size problems.showing

You need to make sure the paper size and that of the printer matches in the dialogue box.
i.e assuming you a printing an envelop DL size, make sure your envelop is the exact size you choose in your page layout.
secondly, open the properties in the printer dialogue box, where you have letter, change the default "letter" paper to you envelop size.
Note: if your envelop size is not accurate and the actually printed, you will still receive "incorrect paper size" error. At this point I turn of mine and turn on again.

Jul 17, 2011 | Canon PC-D340 All-In-One Laser Printer

1 Answer

Please teach me how to use my HPF4185 to print envelopes. Thanks.


Use the product software, also known as the printer driver, to change the print settings for your envelope size and type. Then, use the Envelopes and Labels tool in Microsoft Word to select your envelope size.

Step one: Adjust the print settings

-In Microsoft Word, click File , and then click Print .
-Make sure that your product is in the Name drop-down list box, and then click Properties .
-Click the Features tab, or the Paper/Quality tab.
-Select an envelope size from the Size drop-down list.
-If the required paper size is not in the drop-down list, follow these steps to create a custom paper size.
-Select Custom from the drop-down list.
-In the Custom Paper Size dialog box, type a name for the new custom size.
-In the Width and Height boxes, type the dimensions.
-Select the unit of measurement, and then click Save .
-Click OK to close the Custom Paper Size dialog box, and then click OK again to close the Properties dialog box.
NOTE: You must exit the Properties dialog box to apply your changes.
Open the Properties dialog box again, and select the new custom size from the Size drop-down list.
-Select the paper type.
-In the Paper Type or Type is drop down list, click More .
-Click the desired paper type, and then click OK .
-Select the paper source from the Paper Source drop-down list.
-Change any other settings, and then click OK to close the Properties dialog box.

Step two: Set the correct envelope size

-Set the correct envelope size in the Envelopes and Labels dialog box before printing envelopes.
-In Microsoft Word, click Tools , click Letters and Mailings , and then click Envelopes and Labels .
-In the Envelopes and Labels dialog box, click the Envelopes tab.
-Click Options .
-From the Envelope size drop-down list, select the required paper size. If you created a custom paper size, select the new custom paper size from the drop-down list.
-Click OK , and then click Close to close the Envelopes and Labels dialog box.
-Click File , and then click Print to print the envelope.
NOTE: When you finish printing the envelopes, return the paper size and the paper type settings to the defaults.


Oct 30, 2010 | HP Deskjet F4140 All-In-One InkJet Printer

1 Answer

Everytime I try to print an envelope using my Canon imageRUNNER 1023iF I get an error message. I'm using a Microsoft Works Word Processing program. I have loaded the envelope tray and nothing happens...

To get rid of error, unplug machine.
Sett. the correct paper size ( size of envelope ), paper type (envelope ), both on printer properties ( when you prompted to print ) and on machine ( when you put envelope on bypass, machine auto ask you ).
Do not forget to tell printer that he needs to take paper from bypass ( printer properties )

Hope that helped

Jul 04, 2010 | Canon imageRUNNER 1023 Black and White...

1 Answer

Paper size mismatch for A9 envelope (5.75x8.75)

Set the envelope size in the printer properties paper size list to A5 (5.83 x 8.27) which is only .08 inches wider than the short side of an A9 envelope (5.75 inches). The paper size sensor on the HP6520 printer must not be sensitive enough to tell the difference. I can print A9 envelopes just fine using the A5 setting.

Jan 20, 2010 | HP Photosmart C4580 All-in-One - InkJet...

1 Answer

I am too stupid to print an envelope

No, your not. The M24 has to be the hardest machine on earth to print an envelope on, It is the biggest headache I have ever seen in printing. Here are the instructions and good luck.

NOTE: The PCL driver is the only driver supported for printing envelopes. There is no support for printing to envelopes using the Adobe PostScript® printer driver. It is necessary to complete all steps to successfully print envelopes.

NOTE: If printing through a server, changes to the driver must be made at the server level.

To set up the custom size paper for the printer:

NOTE: The setup of the custom size paper is a one-time step. Once the custom size is setup it remains an available paper size until it is changed.
  1. At the workstation, click on [Start], point to [Settings], then select [Printers].
  2. Right-click on your printer and select [Properties] from the menu. The Printer Properties window will be displayed.

    NOTE: Use the custom size paper in the printer driver when printing within an application.

  3. Select the [Configuration] tab.
  4. Select [Bypass Feed Orientation] and make sure it is set to Portrait in order to feed the envelopes long edge feed (LEF).
  5. Select [Custom Paper Size].
  6. Select one of the five custom sizes.

    NOTE: There are five custom sizes that can be set up for use in the printer driver properties. Custom Paper Size can be given an individual name by selecting [Name]and typing the name for the custom size, such as, envelope. The name will then appear as an option in output size.

    Three types of envelopes are supported:
Type for Envelope Metric Size Imperial Size Monarch 98.4 mm x 191 mm 3.9 x 7.5 Inch Commercial #10 105 mm x 241 mm 4 x 9.5 Inch DL 110 mm x 220 mm 4 x 8.6 Inch
  1. Enter the short edge and long edge values for the envelope size you are using. The driver will now show the new custom size as one of the choices in Output Size.
  2. Click [OK].
To set your printing preferences for the printer:
  1. At the workstation, click on [Start], point to [Settings], then select [Printers].
  2. Right-click on the printer you want to print envelopes and select [Properties] from the menu that will be displayed.
  3. Select [Printing Preferences].
  4. Select [Tray 5] (Bypass) for the Paper Source.
  5. Select [Heavyweight 2 (170-220 g/m²)] for the Paper Type.
  6. Select the custom size you created for envelopes for the Output Size.
  7. Click [OK] twice to exit the Printing Preferences and the Properties windows.
To print envelopes at the workstation using Microsoft Word®:
  1. Open your Word application.
  2. Select [File] on the top left of the toolbar.
  3. Select [Print] from the menu. The Printer window will be displayed.
  4. Select the printer that you will use to print the envelopes. This printer will use the same driver where you defined the custom paper size.
  5. Select [Close].

    NOTE:If you do not select the correct driver you will not be able to select the correct paper size in Page Setup.
To print envelopes at the workstation using Microsoft Word Page Setup:
  1. Open your Word application.
  2. Select [File] on the top left of the toolbar.
  3. Select [Page Setup] from the menu. The Page Setup window will be displayed.
  4. Select the [Paper Size] tab.
  5. Use the paper size pull-down to select the paper size you defined in the driver. The paper size will be listed by the name you gave it in the driver setup. The default will be custom 1, 2, 3, 4 or 5.
  6. Make sure the orientation is set to Landscape and select [OK]. At this point edit the page with the information you want printed on the envelope.
  7. Select [File] from the toolbar.
  8. Select [Print].
To load envelopes at the printer:

Load the envelopes into Paper Tray 5 (Bypass Tray). The orientation needs to be long edge feed (LEF) with the flap closed and the flap side at the lead edge, and the print side facing down. The printer is now set to print on the envelope.

NOTE: Load a maximum of 10 envelopes into Tray 5 (Bypass Tray) at a time. You may be able to fit a few more depending on the envelope's thickness but do not exceed the max fill line on the tray. The envelope may wrinkle depending on its weight and stiffness. The machine is not designed to handle high-capacity production envelope printing.
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Feb 09, 2009 | Xerox WorkCentre M-24 Color Copier

3 Answers

Trouble printing envelopes on kodak esp3 printer

Have you tried this procedure?
Loading Envelopes
You can load plain envelopes into the paper tray of your Kodak ESP 3 All-in-One printer.
Important Do not use envelopes with cutouts or cellophane windows.
1 Remove any other paper from the paper tray.
2 Insert one or more envelopes into the right side of the paper tray with the print side down and
the envelope flaps on the right, pointing left.

3 Squeeze the paper-width guide and move it to its right-most position up against the envelopes.
4 Leave the paper tray open while the envelopes are loaded.

If you have and it's not printing correctly, there is probably a problem with the document you're trying to print.

Jan 16, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

2 Answers

Hp psc 2410 photosmart

marglet, Turn-off and unplug the printer for a couple of minutes...there may be improper setting stuck in the printer memory. then plug it in and try to print the envelopes..if that doesn't work...Make sure there aren't any custom print settings causing this. Lastly...Try updating the drivers. Download the latest drivers from the site. Good Luck, Tim

Feb 03, 2007 | HP PSC 2410 All-In-One InkJet Printer

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