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Stair Stepper lost tension (effort)

We have a RoadMaster Stepper that was making some squeaking noises. I removed the side covers and sprayed the joint areas with a dry-lube lithium. Squeak went away but I don't have any tension in the steps. I can changed the setting with no change in the effort. Any ideas?

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SOURCE: stair climbers / steppers maintenance

" * Read all maintenance instructions thoroughly before beginning work. * In some cases, an assistant is required to perform the necessary tasks, use all precautions. * The safety level given by the design of this equipment can only be maintained when the equipment is regularly examined for damage and wear. * Inoperable components should be replaced immediately or the equipment should be put out of use until it is repaired."

Posted on Dec 01, 2008

  • 2336 Answers

SOURCE: Screeching stair climber

Wide Ride Pedal CTGID0 Screeching stair climber

Posted on Dec 01, 2008

  • 2336 Answers

SOURCE: Stair stepper won't start

Wide Ride Pedal CTGID0 Stair stepper won't start

Posted on Dec 01, 2008

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Alternator Belt Replacement for Stairmaster 4000PT Stepper


Stairmaster Stepper 4000PT Alternator Belt Replacement WARNING: The belts must be properly tensioned. A belt that is too loose will cause slow and sluggish operation. A belt that is too tight will cause excessive noise and belt wear.
  1. Remove side covers.
  2. Loosen the adjustment screw that mounts the alternator to the alternator brace and the pivot adjusting bolt that mounts the alternator to the frame.
  3. Pivot the alternator down and remove the belt.
  4. Make sure the is centered on the pulleys during installation.
  5. Pivot the alternator up or down as necessary to allow 1/4" (0.6 cm) of belt deflection with fingertop pressure at the midpoint between the two pulleys.
  6. Tighten the alternator adjustment bolt. Verify 1/4" (0.6) deflection in the belt.
  7. Reinstall the covers

How to Replace Alternator Belt on Stairmaster 4000PT Stepper

on Mar 10, 2015 | Stairmaster 4000PT Stepper

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Replacing a Spring Pulley on Stairmaster 4000PT Stepper


Stairmaster Stepper 4000PT Spring Pulley Replacement
  1. Remove the bottom cover.
  2. Unhook the pedal arm return spring from the spring hanger.
  3. Remove the snap ring from th pulley shaft. WARNING: To reduce the risk of eye injury, wear eye protection when removing snap rings.
  4. Slide pulley and washer off the shaft.
  5. Before reinstalling the pulley, clean the pulley shaft thoroughly with a clean, dry cloth. Apply a thin coat of multipurpose grease to the pulley shaft.
  6. Slide the pulley and washer onto the shaft. Install the snap ring.
  7. Route the spring under the spring pulley.
  8. Hook the end of the spring over the spring hanger. WARNING: Do not twist the spring during installation. It will wear excessively and reduce the life of the spring.
  9. Reinstall the cover.

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Drive Chain Replacement on Stairmaster 4000PT Stepper


Replacing the Drive Chain on Stairmaster 4000PT
    1. Remove the bottom cover.
  • Remove the master link from the drive chain.
  • Remove the drive chain from the sprockets.
  • Reinstall the drive chain, ensuring the master link is properly installed.
  • Check the drive chain tension. There should be a total of 1" to 1-1/2" (2.5 to 4.0 cm) of play, up and down, at the slackest point in the chain. If the drive chain tension needs adjustment, refer to the "Drive Hub Assembly" section.
    WARNING: If the drive chain is too tight, the drive train will wear excessively, shortening the life of the drive hub assembly. If the chain is too loose, the machine will be noisy and will operate at less than peak efficiency.
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  • Reinstall the covers.

http://www.sportsmith.net/faq.aspx?did=8C1A2D6B-027C-4681-BBD3-6099804CB674

on Mar 10, 2015 | Stairmaster 4000PT Stepper

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Drive Hub Assembly Replacement for Stairmaster 4000PT Stepper


Stairmaster Stepper Drive Hub Assembly Replacement
  1. Remove the side covers.
  2. Remove the step chain retainers.
  3. Supposrt the pedal arm. Unhook the pedal arm return spring from the spring hanger. Lift the step chain up and off the clutch sprocket and lower the pedal arm to the floor. Repeat on the other side.
  4. Remove the snap ring from the left end of the drive shaft. WARNING: To reduce the risk of eye injury, wear eye protection when removing snap rings.
  5. Remove the drive chain.
  6. Remove the sprocket and other small parts from the left side of the hub assembly.
  7. Slide the drive shaft to the right, out of the hub assembly. If you remove the right-hand clutch sprocket form the drive shaft, do not confuse it with the left-hand clutch sprocket.
  8. Loosen and remove the two remaining bolts and nuts that hold the hub assembly to the frame. Remove the hub assembly.
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  10. To reinstall the hub assembly, carefull reverse the disassembly procedures. Be sure that the right- and left-hand clutch sprockets are positioned correctly; the wide shoulder of the sprocket should be facing away from the hub on both sides.
  11. Chain Tension. The drive shaft is mounted in an eccentric hub. Rotate the hub so the marked hole is in the 12 o'clock posistion, lining up four holes in th hub with the four holes in the frame. Use this hub position when reinstalling the drive chain since the distance between the drive and the transmission shafts is at a minimum. The hub is in the proper position when the drive chain has a total of 1" to 1-1/2" of play, up and down, at the slackest point in the chain. If it is necessary to increase the tension or tighten the chain, rotate the hub counter clockwise until the chain has proper tension.
  12. Reinstall the covers.

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Stair climbers / steppers maintenance


" * Read all maintenance instructions thoroughly before beginning work. * In some cases, an assistant is required to perform the necessary tasks, use all precautions. * The safety level given by the design of this equipment can only be maintained when the equipment is regularly examined for damage and wear. * Inoperable components should be replaced immediately or the equipment should be put out of use until it is repaired."

Dec 01, 2008 | Schwinn Wide Ride Pedal

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Mechanical System Troubleshooting for Stairmaster 4000PT Stepper


  1. Remove the side covers. WARNING: TO REDUCE THE RISK OF INJURY, DO NOT OPERATE THE MACHINE WHILE THE COVERS ARE REMOVED. DO NOT DEPRESS OR RAISE THE PEDALS WHILE ANYONE'S HANDS ARE INSIDE THE MACHINE.
  2. Remove the Poly-V belt and inspect the belt for cracks, fraying or any other unusual or excessive wear.
  3. Spin the alternator pulley to check the bearings. Replace the alternator if any clicking or grinding noises are heard.
  4. Inspect the alternator pulley for wear.
  5. Tighten the transmission pulley set screw to the flat side of the transmission output shaft.
  6. Remove the drive chain and inspect the chain for frozen links. Replace a chain with frozen links.
  7. Tighten the transmission drive sprocket set screw to the keyway in the transmission input shaft.
  8. Spin the transmission drive sprocket input 1 complete revolution. The transmission pulley output should turn 19 revolutions. Replace the transmission if any clicking or grinding noises are heard during rotation or the drive ratio is not 19 to 1.
  9. Remove the step chains and return springs from the main frame of the machine.
  10. Inspect the step chains for frozen links and the springs for corrosion. Replace a chain with frozen links and replace a corroded spring.
  11. Make sure that the step chain connection points pivot freely and have no vertical play.
  12. Remove the pedals, pedal arms, and leveling arms and lubricate according to the maintenance section of the manual.
  13. Verify that the clutch sprockets of the hub assembly spin freely in the forward direction and lock in the reverse direction.
  14. Inspect the hub assembly for wear. The drive shaft sprocket should not move up and down or side to side.
  15. Clean and lubricate the drive and step chains with 30W motor oil.
  16. Reinstall all parts, ensuring the proper tension of the Poly-V belt and the drive chain.

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on Feb 25, 2015 | Stairmaster 4000PT Stepper

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