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Stair Stepper lost tension (effort)

We have a RoadMaster Stepper that was making some squeaking noises. I removed the side covers and sprayed the joint areas with a dry-lube lithium. Squeak went away but I don't have any tension in the steps. I can changed the setting with no change in the effort. Any ideas?

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Posted on Jan 02, 2017

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SOURCE: stair climbers / steppers maintenance

" * Read all maintenance instructions thoroughly before beginning work. * In some cases, an assistant is required to perform the necessary tasks, use all precautions. * The safety level given by the design of this equipment can only be maintained when the equipment is regularly examined for damage and wear. * Inoperable components should be replaced immediately or the equipment should be put out of use until it is repaired."

Posted on Dec 01, 2008

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SOURCE: Screeching stair climber

Wide Ride Pedal CTGID0 Screeching stair climber

Posted on Dec 01, 2008

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SOURCE: Stair stepper won't start

Wide Ride Pedal CTGID0 Stair stepper won't start

Posted on Dec 01, 2008

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4 Answers

How do I fix a squeaky wooden stair step I recently installed.


Should never use construction adhesive on stairs as too dangerous. Proper way is to use wedges to remove squeaks. You could try a silicone spray like Jigaloo, or remove that step for a new one with a strip of rubber under it.

Don't you find the stairs incredibly noisy!

Apr 11, 2016 | Exercise & Fitness

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Alternator Belt Replacement for Stairmaster 4000PT Stepper


Stairmaster Stepper 4000PT Alternator Belt Replacement WARNING: The belts must be properly tensioned. A belt that is too loose will cause slow and sluggish operation. A belt that is too tight will cause excessive noise and belt wear.
  1. Remove side covers.
  2. Loosen the adjustment screw that mounts the alternator to the alternator brace and the pivot adjusting bolt that mounts the alternator to the frame.
  3. Pivot the alternator down and remove the belt.
  4. Make sure the is centered on the pulleys during installation.
  5. Pivot the alternator up or down as necessary to allow 1/4" (0.6 cm) of belt deflection with fingertop pressure at the midpoint between the two pulleys.
  6. Tighten the alternator adjustment bolt. Verify 1/4" (0.6) deflection in the belt.
  7. Reinstall the covers

How to Replace Alternator Belt on Stairmaster 4000PT Stepper

on Mar 10, 2015 | Stairmaster 4000PT Stepper

1 Answer

Alternator ford bronco


The best way to identify exactly which accessory or component is making noise is to use a mechanics stethescope with a pointed tip on it. If you do not have access to one, the next best thing is to remove the serpentine belt and feel each individual pulley for binding or play. Also try to spin each pulley fast enough to create the noise.

Oct 29, 2013 | Cars & Trucks

1 Answer

Belt continues to slip off


Replacement Parts for Fitness Exercise Equipment at SPORTSMITH

This video covers the installation and adjustment of the Eccentric Hub Assembly for the Stairmaster 4400PT/CL and 4600PT/CL Steppers.
The video begins with the Eccentric Hub Assembly removed from the unit. If you need help removing the Eccentric Hub Assembly from your stepper, please see our video about the Eccentric Hub Assembly Removal.
Tools Needed: Socket Wrench, 7/16" Socket, Adjustable Wrench or 7/16" Wrench
  • Begin by placing your HTD toothed belt around its pulleys. This allows you to set the proper belt tension before mounting the Eccentric Hub Assembly to the frame. The "egg" shape of the Eccentric Hub allows for adjustment of the belt tension. Rotate the hub counter clockwise to tension the belt. Proper belt tension allows about ΒΌ" of play.
  • Line up the 4 bolts through the Eccentric Hub Assembly and the frame. Be sure to place the bolts facing the same direction as noted from removal of the old Eccentric Hub Assembly.
  • Once all the bolts are aligned, retighten them to the frame using the socket wrench with socket on one side and the other wrench on the opposite side.
  • Reinstall the poly-v alternator belt.
  • The Eccentric Hub Assembly installation and adjustment is now complete.

Stairmaster 4400 4600 Eccentric Hub Installation Adjustment

Sep 30, 2013 | Stairmaster 4400 PT Stair Stepper

1 Answer

Stair master 4400cl Stepper making clunking sound user pedals when stepping


Why does one pedal drop on my Stairmaster Stepper but the other pedal operates correctly? Stairmaster Steppers, How to Troubleshoot when one Pedal Drops (Loses Resistance) while the Other Pedal Operates Correctly
  • If one pedal drops while the other operates correctly on your Stairmaster stepper, this problem commonly occurs when the drive sprocket on one side or the other becomes defective
  • Usually, when one drive sprocket fails, the other isn't too far behind
  • The best approach to resolve this problem is to install a new hub assembly
This can cause a clunking sound. For the replacement parts, please see the link below.

Why does one Pedal Drop on my Stairmaster Stepper

Apr 03, 2012 | Stairmaster 4400CL Stepper

1 Answer

I replaced the altenator and the serpentine belt two weeks ago. Now i hear a squeaking noise. I tried a spray for the belt but the noise is still there.


Check your tensioner pulley -- if you do not have enough tension on the serpentine belt, it will slip on the pulleys and cause a squeaking noise (very loud and high pitched). if you push on the serpentine belt with your hand, it should not more more than about an inch -- if it does, you are low on tension. If it does not have any give at all, then you have too much tension, and one of your pulleys might not be turning properly, causing that same noise. If your tension is right, and your car is still making that noise ... and belt dressings (the spray you probably used) are not working to stop it, then it might be a piece of rubber stuck on one of the pulleys, but this usually will not make that sound ... just smoke and a burned rubber smell.

May 24, 2011 | 2005 Pontiac Grand Prix

1 Answer

My Stair Climber 4400cl is making a clunking sound on both steps. After removing the covers I found the sound coming from the drive belt with teeth. Should I replace the gears as well as the belt?


I would inspect and change anything that is worn call Nation Gym parts @ 1-800-496-7278 or go to Gymparts.com,then go to Parts click on to Stairmaster you will find kits to replace all movable parts for your unit.

May 28, 2010 | Stairmaster 4400CL Stepper

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