Question about HP PhotoSmart Office Equipment & Supplies
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I have a Photosmart C6180 all in one and get an error message 0xc18a0101 Ink System has failed. Unable to copy, receive faxes or print. Refer to printer documentation. Error: 0xc18a101.
I put new cartridges in and tried to recalibrate as mentioned by someone on the board. Can anyone help, please?
Posted on Feb 20, 2008
SOURCE: Ink system has failed.
ok i got it...
Press and Hold the “Print Photos” &”Red Eye Removal” buttons. Release both buttons. Display should say”Enter Special Key Combo”
Press and release in sequence”Red Eye Removal”,”Print Photos”,”Red Eye Removal”
Display should say “Support” and display the FW rev: COxxFN0723BR (or something like that)
Press and release the right arrow button until the display says “System Configuration Menu"
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
the printer will get ready as if it were starting perfectly for a first time, it will say something like: printer preparation occuring - do not interrupt
print a test page:
1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.
if this doesn't work, i'd call hp support.
Posted on Mar 24, 2009
This is likely a cartridge problem except if the carriage is not moving at all. If you still have some of the used cartridges you can used them to trouble shoot by elimination ok. Or contact a nearby technician who has the cartriges to use them for trouble shooting. I strongly believe the one of the print carts is the culprit. Good luck
Posted on Jun 02, 2009
I know this sounds crazy but I did this and others have too, it worked. Hold down four buttons at the same time ( OK, Cancel, Black , Color ) and turn the power off. Note: I figured out how to hold the 4 keys down with one hand and push the on/off switch at the same time. Once you power the printer back up is will take a few minutes to go through maintenance. Then it will “hopefully” go back to normal. I did this 2x’s. HP gives you a procedure that doesn't work! They just want to make money off fixing it every 6 months. They are in the service, repair and “ink business” not printer manufacturing.
Posted on Feb 06, 2010
Tips for a great answer:
Feb 18, 2013 | HP C6280 Photosmart All-in-One Printer...
Feb 12, 2011 | HP Photosmart C6280 Printer
Nov 10, 2010 | HP Photosmart C6280 Printer
Nov 03, 2010 | HP Photosmart C6280 Printer
Aug 26, 2009 | HP Photosmart C6280 Printer
Jul 04, 2009 | HP Photosmart C6280 Printer
Jun 02, 2009 | HP Photosmart C6280 Printer
Feb 21, 2009 | HP Computers & Internet
22 people viewed this question
Usually answered in minutes!