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How do I connect the 3015 to a fax line?

I disconnected the 3015 from the power and fax line and I forgot to turn the 3015 off before I diconnected the power. I moved the printer and rehooked up the power and the phone line but now the fax will not work. What do I need to do to get the fax to work?

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I must have damaged a connector on the phone line because I got a new one and pluged it in and got a dial tone. It works just fine.

Thank for getting back to me

Posted on Jan 21, 2009

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I am not able to send fax from this printer.


Did you connect an external telephone to your machine? If not, please check the lower left side when the back faces you and there are two telephone jacks. the one is to connect to the telephone line and another to an external telephone unit. after connecting the two lines, you should be able to get a dial tone when you lift the telephone's handset. I dont personally use the numbers in the machine but I use the telephone I connected to the machine when sending fax. Just start dialing using the phone and send the fax/ send button when fax tone is heard. hope this works.

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The fax scanning unit/encoder is dirty.

The fax scanning unit is like a camera. It take a picture of the document.

The glass plate is dirty and you may purchase a FAX CLEANING SHEET.

Officedepot

http://www.officedepot.com/a/products/470251/Office-Depot-Laser-Printer-Cleaning-Sheets/

or similar product to clean out the dirty area.

The dark strip is cause by semi-dry wipe out correction ink.


Give your unit a good cleaning and let me know.


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It is most probably the problem with line. Try to call from you fax machine and check the line condition.

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Anything made in the last five years is generally designed to support digital phone lines and the product should be compatible.
Best regards,
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