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How do I connect the 3015 to a fax line?

I disconnected the 3015 from the power and fax line and I forgot to turn the 3015 off before I diconnected the power. I moved the printer and rehooked up the power and the phone line but now the fax will not work. What do I need to do to get the fax to work?

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I must have damaged a connector on the phone line because I got a new one and pluged it in and got a dial tone. It works just fine.

Thank for getting back to me

Posted on Jan 21, 2009


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1 Answer

I am not able to send fax from this printer.

Did you connect an external telephone to your machine? If not, please check the lower left side when the back faces you and there are two telephone jacks. the one is to connect to the telephone line and another to an external telephone unit. after connecting the two lines, you should be able to get a dial tone when you lift the telephone's handset. I dont personally use the numbers in the machine but I use the telephone I connected to the machine when sending fax. Just start dialing using the phone and send the fax/ send button when fax tone is heard. hope this works.

Jan 26, 2011 | HP LaserJet 3015 All-In-One Printer

1 Answer


1.The machine is not on-->You cannot send faxes if the power is turned off.Press [on/off] to torn the power on.
After a power failure or disconnecting of the power cord ,press [on/off] to turn the power on.
2.The telephone line is connected to the external device jack .
Reconnect to the Telephone ?Line Jack .
If you still cannot send a fax,there is a problem with the telephone line.
3.Cannot here the dial tone-->check that the telephone line si connected correctly to the proper jack,if so,then there is a problem with your telephone line.Contact your telephone line provider.

Jan 02, 2011 | Canon PIXMA MP830 All-In-One InkJet...

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I have a HP Laserjet 3015 fax machine connected to a phone line but not a computer. When I send a fax or make a copy a dark vertical line appears on each page. Incoming faxes print with no line. I have...

The fax scanning unit/encoder is dirty.

The fax scanning unit is like a camera. It take a picture of the document.

The glass plate is dirty and you may purchase a FAX CLEANING SHEET.


or similar product to clean out the dirty area.

The dark strip is cause by semi-dry wipe out correction ink.

Give your unit a good cleaning and let me know.

Jul 08, 2010 | HP LaserJet 3015 All-In-One Printer

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Laserjet 3015 will not fax more than one page a time

Open up the document feeder and clean the roller and pad with alcohol.

Jun 08, 2009 | HP LaserJet 3015 All-In-One Printer

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Hp laserject 3015 comm error 252

It is most probably the problem with line. Try to call from you fax machine and check the line condition.

Mar 24, 2009 | HP LaserJet 3015 All-In-One Printer

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Will the hp laserjet 3015 fax work with mediacom phone service?

Anything made in the last five years is generally designed to support digital phone lines and the product should be compatible.
Best regards,

Jan 06, 2009 | HP LaserJet 3015 All-In-One Printer

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HP 3015 No fax detected

did you ever get a response to this? i am having the same problem.

Jun 20, 2008 | HP LaserJet 3015 All-In-One Printer

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