Question about Tomtom GO 910 GPS Receiver

1 Answer

TomTom 910 system

I'm having problems keeping my TomTom charged. I had it charging most of the night and only have one bar on the battery. Does the battery come out of the unit?

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  • Anonymous Nov 29, 2007

    My 910 worked grearn up my untill the dock would burn up my unit. I was told to send the unit back to tomtom, that they would look into the problem. I did as they asked sent the unit into them, about 6 weeks later,They (Tomtom) sent me a differnt unit, (refurbished) which was fine except for the fact that they didn't send me the window dock (which was promised to me) because they had a known problem with the mounts. now my 910 I have doesn't work. I sent them numerious letters, explaining my problem to them, Just as before, Their customers service department,has done a poor job, in assisting me in this matter. I have e-mails where they have promised me another replacement dock, dating back to feb of 2007. Now what? I paid a lot of money for their product. I am going to file a report to the BBB, along with my e-mails they have sent to me with the false promises,They were making.

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1 Answer

The unit has a lithium-ion battery and can be subject to being "overcharged". Try COMPLETELY discharging the battery and then recharging for 4 hours.

Posted on Aug 05, 2007

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