Question about Frigidaire FEX831CS Top Load Stacked Washer/Dryer
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This will give you a good idea of what you are looking at and where it is located as-well-as the expected costs of parts. Keep in mind though eBay is now a great place to get parts. Often for way cheaper than a parts outlet will charge.
It's kind of unusual for a machine to just lose agitation, unless it has a clutch or maybe agitating dogs; however, this unit has neither that i see and i must confess i've never worked on one. It's possible #2 on the transmission diagram is worn. Does the agitator spin? It may turn a little, but should not spin around like there is nothing holding it. If it does it is either the agitator or the part it connects to (# 2) or an associated part. Removing agitators can sometimes be a pain. Warming an agitator up with a hair dryer can make all the difference in the world when something seems stuck.
Posted on Jan 07, 2013
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Posted on Jan 02, 2017
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Hey Stan, thank you for your post!
From what you have described your Frigidaire washer will not agitate and it will stop operating. I would recommend checking to make sure the drain hoses to assure they are not too long or restricted. Since it will spin and drain on a separate cycle it could be a possible issue with the motor, control panel, or wiring harness. I would recommend performing a reset on your washer and you can do that by disconnecting power from it for at least ten minutes. If the reset does not help with your current issue I would suggest seeking professional assistance to provide you with an accurate diagnosis. This will help you avoid any unnecessary part purchases that may cause an inconvenience to you. I hope this information is helpful to you. -Matt
Dec 31, 2015 | Frigidaire Washing Machines
Good Afternoon Sarah, thanks for your post!
From the information you have provided the washer on your Frigidaire laundry center will not agitate or spin and will drain. This sounds like a possible issue with your motor or belt. In order to pinpoint the issue with your washer you may need to disassemble the washer and test each component for electrical issues and cosmetic damage. This is not a simple DIY job and I would recommend you speak with a professional technician for proper diagnosis and repair. Hopefully this information is helpful. -Matt
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