I have had the camera for 2 years, the camera shuts off as soon as I turn it on. I called Sony and they told me how to reset the camera, but it only worked long enough to take 3 pictures. Can someone tell me what I need to do.
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Re: My camera shuts off as soon as I turn it on
Make sure all the battery contact are clean - use a pencil eraser for the contacts in bottom of the chamber.
Other than that the camera will have to be replaced- there are usually no economic repair options- though Sony may do an fair priced swapout
you could at least try,.
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umm well i would think it is doing that just to save the battery so lik wen u turn it on then i would use it as soon as u turn it on if not it probley thinks ur not going to use it so lik i said turn it on and use it as soon as u turn it on......... hope this helps
Hey Gregorious03, You could try removing the batteries for at least one minute and then reinserting them, or you could try initializing the camera back to the factory settings under the setup menu. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
I called Sony at 800-222-7669 and was told to turn camera off, remove battery, turn camera on holding the power button for one full minute, put battery back in and power up as usual. Probably the one minute drains the residual energy in a capacitor.
I passed the info to my wife but she had solved the problem by tapping on the front to release a bind on the lens coming out. Probably caused by handling during her trip to California. So I don't know if the one-minute thing works but it is certainly worth a try.
Hello all! I am the one who took the pics of my class and then my wonderful camera stopped working. Before I sent $181 to Sony just to have them looka t the camera. The online helper suggested that I take the batteries out, press and hold the power button for about 30 seconds, let the camera sit for a few minutes without batteries, then place new "good" batteries in it. Well thats what I did and taadaa IT WORKED. I am so excited that I save $181 and my camera is working just as if it was brand new. I hope this solution helps someone!
I had the same problem with mine 2 years ago (TV was 1.5 years old at that time) I had extended warranty on TV and it was fixed by Sony at no cost to me. Now yesterday I have another problem with it. All of a sudden screen went BLUE. No Sound either. It could be the CRT (That's what I read here) Out of luck this time. Will call local Repair shop (70 miles away) and see how much it will cost to fix it. Good luck.