Question about Kenmore Elite 45986 Front Load Washer

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How do you take the washer apart to check the drain - I keep getting code that says DL or SL

My washer is a kenmore Top load elite. I keep getting a code that says either LD or SL. How do you take the washer apart to check to see if the drain is clogged.

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  • Expert
  • 291 Answers

May need full model # to assist you. Isn't there a panel at the bottom of machine? Should be three screws at very bottom. Remove with 1/4" nutdriver. Remove panel pump should be on the right. Unscrew the cap (they can be pretty tight but they just unscrew) there will likely be quite a bit of water that follows removal of the cap so prepare for that. I usually put vaseline around the threads before reinstalling. There are also many videos available on YouTube to show you how to clean the pump basket.

Posted on Jan 07, 2013

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Posted on Jan 02, 2017

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  • 32 Answers

SOURCE: Kenmore elite calypso HE washer

turn mach on spin,if you hear the pump turning normally you have a blocked sump.if the pump hums,you have a jammed pump.the pump is located under mach,tilt backwards as far as possible and remove screws on ft of access plate.once plate is removed pump will be on right side either held on by 2 clips or 4 torx screws.the 4 torx screws will split the pump in half and allow you to clean it out.the 2 clip pump cannot be split in half but you can remove the 2 hose clamps and try to remove what is jamming(you have a 50/50 chance of getting item out of this kind of pump).bail out as much water as possible,this mach will still have a huge amount of water in it even after bailing it so have some buckets handy and slowly drain from pump before removing.if there is something stuck in the sump,call a technician.lot more complicated and involves special tools and removing entire basket and u-joint assy..good luck

Posted on Sep 28, 2008

  • 1122 Answers

SOURCE: Kenmore elite washer problem

you can use a shop wet vac on the drain hose to **** the rest of the water out then you can remove the hoses to check to see if anything is suct in hoses or pump-,mike

Posted on Apr 24, 2009

blueextc3221
  • 15935 Answers

SOURCE: ld code on any cycle

“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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Posted on Sep 14, 2010

blueextc3221
  • 15935 Answers

SOURCE: Error code of LD

"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump...



If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here's the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here's a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don't own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT - DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console - DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). "C00" will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

http://media.fotki.com/1_p,wktwwdgrkbbfrdgxgtqsskgwtqkq,vi/kstdgfskbxktqtggsqb/1/1303472/5961857/image64920img-or.gif



If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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Posted on Sep 23, 2010

Daniel S
  • 4323 Answers

SOURCE: Kenmore Oasis Washer won't drain. "Ld" code during

Hi

Error code LD means long drain. This error appears when the washer takes more than 5 minutes to pump out the water till point where pressure switch resets. To resolve the issue you'll need to clean the drain hose, inspect if the drain hose is plugged. If the hose is fine, then remove the front kick panel and access the drain pump and filter, if you are unable to find the pump and filter remove the back panel as well and trace the drain hose to the bottom of the tub. There is a drain filter connected with the drain pump. It usually gets clogged, and needs to be cleaned every 6-8 months or so. The drain filter is a small white filter connected to drain pump with a hose. If it still doesn't work then you'll need to check the connections of the drain pump, check the electrical connections with a multimeter. Hope this helps... Please post back for more information.

Daniel

Posted on Nov 26, 2010

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you can use a shop wet vac on the drain hose to **** the rest of the water out then you can remove the hoses to check to see if anything is suct in hoses or pump-,mike

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