Question about Washing Machines
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Posted on Jan 02, 2017
SOURCE: Kenmore Elite HE 5t
Please see this weblink here for a ton of info on your problem.
F11 = Serial Communication Error. Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
Do this = Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
Check the Drive system for any worn or failed components.
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Posted on Jan 09, 2008
"F02" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:
Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.
If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.
Posted on Sep 18, 2009
Almost went and bought a switch until I widened by search for "kenmore washer 80 series overflow" and came up with this:
Turns out that a couple weeks ago, I had a really unbalanced load that probably shook off the tubing. Anyhow, saved me a trip to the supply store AND cost. Thanks to the original poster!
Posted on Jul 08, 2010
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