I have plugged the usb cord up several times . I even tried my cord from my printer and this didn't fix the problem.I'm afraid that i will have to buy a new machine and i have only had this 1 for about a year. Please, someone help me with this.
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Hi, My cricut expression is more then 5 years old. I used it one day and the next day I would not come on (it dose Nothing at all). I brought a new power cord from cricut and still nothing. I'm unable to buy a new one Please help if you can. Thanks!!
Any resolution to this issue? I like stone234 have narrowed it down to the cricut not getting power past the power board. I tested the two prongs that feed the red and black power for the main board and no voltage. Cricut Exp 2. Powered on as soon as I plugged it in. Plugged in usb to computer, I didnt have the software so i searched for it then started downloading it and noticed the screen on the unit was frozen. unplugged it and after plugging it back in it wouldn't power back on.
Yes, I was just going to recommend contacting them. I see you have contacted them already. Good luck with getting it fixed~they are prompt in helping with machines. If you have any further questions about the cricut feel free to ask.
Make sure your cricut is off when you plug it
into your computer via usb.
Make sure your usb cable is
plugged directly into the machine, and not to a usb hub.
up the DS Once the DS is
fully loaded, choose HELP > UPDATE FIRMWARE.
cricut machine, hold down the STOP button. Keep holding it down and
briefly hold down the power button. Keep holding down the stop button
and in about 3-5 seconds, you will hear a beep. That means you are good
"update firmware" screen on your computer, select the model you have and
then click "begin updating now"
Go and read a magazine or
make a cup of tea because it takes a while to update. If it goes really
fast (no matter how cool your computer is) it means it did not install
properly and you will probably have to do it over again.
It will never say it doesn't recognize a USB cord. A USB cord is just that--a piece of wire. It might tell you that it can't find the printer. Has the printer worked before? If you are installing it for the first time, did you install the software before plugging in the printer? If you have done all these things, then either the USB port is bad or the printer is. But--try uninstalling the printer first--and any software that came with it. Then reinstall the software and plug in the printer. While I did mention that the cord is just a piece of wire, it is possible that the cord has become damaged in some way. Try using a different cord. Also, try using a different USB port.
If you are plugging a USB device into a different port it takes some time to recognize and install it - it re-installs for every port. There could be cable and/or port issues as well. Plug the printer into a USB port that the mouse does work on and allow several minutes for it to detect install it.