Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Roller will not stay engaged

The roller will not stay engaged, I have to keep manually engaging it

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Try resetting your dyson vacuum using this link:

Posted on Feb 08, 2013

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Posted on Jan 02, 2017

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Dyson DC25 -wand extension lost a spring and becomes disconnected during use. I don't know where spring should be?

The button you push to release the wand has a spring to allow it to spring back after the button has been released. If that spring is missing the wand will not stay attached.

Jan 10, 2017 | Dyson Vacuums

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Loud noise on carpet setting. I've replaced the clutch which comes with 2 new belts and the roller brush.

The answer may depend a bit on the specific model, but it sounds like you're handy enough to have gone in and replaced the clutch. A couple of other thoughts, based in part on doing similar things to my DC07, which I picked up at a flea market and did a refurb on before my wife would let it in the house:
There is the clutch, the roller pin that turns the belt, the belt, the flat spot on the brush where the belt should roll, the brush, and the spots where the brush fits into the ends of the cleaner head.

By 'on carpet setting' I assume that's when you move the clutch to the carpet 'engaged' setting.

When you move the clutch in and out of engagement, is the movement smooth, or are there catches or places where you have to apply a lot of pressure (at least if this is a manual clutch, in some cases it's pushbutton engagement)> If there is resistance or sticky places in engaging/disengaging the clutch, you may need to open things up again and see if the clutch is in correctly.

With the vacuum on, move the vacuum between reclined and all-the-way-up, where it should disengage the brush and switch suction to the handle/auxiliary tool path. Does it turn off the brush and switch suction? If not, then the switch-over may be stuck or sticky and messing with smooth operation.

with vacuum off and clutch disengaged (bare floor mode) can you spin the brush easily with your hand? If you engage the clutch, can you roll the brush with some resistance? Is the resistance steady as you roll the brush through a few revolutions. If not steady, there could be something stuck to a shaft, gear, or belt that you'll only hear when those parts are moving.

A lot of hair or other cruft built up on the roller can make for vibrations, especially if it's stuck to the roller lopsided. Clean it up.

Finally, the brush has non-symmetric fixtures at the end that may not be at all obvious for how they fit into the ends. I know from experience that you can seem to get the brush head all back together when the brush ends aren't in fact seated properly. The system doesn't like this. May take some staring, but open the bottom up (vacuum off, of course), and see if the ends seem to be seated cleanly into complementary shapes.

Good Luck!

Nov 08, 2015 | Dyson Vacuums

1 Answer

I can't get the brush to work or suction or any air flow in the lower part of the vacuum.

Depends on what you mean by 'disconnected the lower part.'

See end of the note for a link to the manual. Dyson doesn't have it directly, and a number of places either want you to download spamware, or only have a non-english copy.

1) If you took the roller all the way out, you will have had to have eased it out of the loop for the drive band, and then eased it back through after cleaning. If it's not through the loop, no drive power. The band is stiff, so it can be a bit of a challenge to pull out far enough to get the roller back through. Use a smooth dowel or other smooth sided lever to pull band out enough to feed the roller back through. (Smooth = not cutting the band)
2) If you didn't take the roller out as in (1), or did feed it back through the belt before closing it all up, then there's a couple of possibilities. A) The brush will not spin if the unit is full-upright. Put your foot on the lower assembly, pull the handle back to the 'I'm about to vacuum something' position, and try again.
B) According to the manual, this model has an 'engage brush' button. The system should start with the brush engaged, but try toggling it with the handle not up-right.

If still not spinning, turn off and unplug. Try spinning the brush by hand. If it spins freely, the clutch to engage the brush isn't engaged. If there is resistance, then it's engaged (unsure if it auto-disengages when powered off. You's want the handle tilted back when you try this).
Manual Link:

Good luck!

Oct 17, 2015 | Dyson Dc-18 "the Slim" Upright Model...

1 Answer

Roller brush does not engage

. Turn unit on the side and inspect brush assembly for dirt, hair, etc. , also check the condition of drive belt , be sure that it is engaged with brush roller and turning freely. Also check the option of the'suction release' valve near handle which may free brush movement. good luck. a1fe9acb-d948-4a5d-a15d-619a901ba149.jpg 72bf93b5-160b-4ddd-8f56-3515fb5b8a7e.jpg 72bf93b5-160b-4ddd-8f56-3515fb5b8a7e.jpg

Jan 04, 2014 | Shark Navigator Bagless Upright Vacuum

1 Answer

Rollers not turning

Be sure to engage your clutch. If the clutch is engaged the either the clutch is bad or the belts are stretched.

If you have any other questions feel free to contact me.


Mar 12, 2013 | Dyson DC33 Bagged Upright Vacuum

1 Answer

Bissell pro heat 2x belt keeps snapping in half i have cleaned the brushes and stuff but it continues to do it

If hair etc bound to roller look for and remove that--make sure using correct belt and where it engages shaft the end is clean (black belt residue will cause belt to slip and early failure).

Nov 06, 2012 | Vacuums

1 Answer

Brush is not engaging when vacuuming. If lifted

therre are usually aprings that hold the brush in position or a spacer thaqt turns when you adjust the height. turn the vacuum over and remove the plate covering verything. make sure your unplugged first. it usually takes about 5-6 phillips head screws. look for loose ,broken or missing parts. make the the roller is taken out and is carefully cleaned of all hair etc esp that just at the edge of the roller where it meets the monting devices. the hair and debris often gets stuck there and once removed works much better. also make sure the belt is not stretched and is slipping on the brush. if it is replace it. good luck.carefully reassemle the parts you removed being very aware of what postiotn everything was in when you took it apart. make sure everything has proper clearance and then test your vacuum. if you find broken or missing parts replace them first ofcoarse.

May 14, 2010 | Hoover Tempo Widepath Upright Vacuum -...

1 Answer

Roller brush will not move when vaccum is turned on

maybe the belt is broken. clean the unit and replace the belt.

May 23, 2009 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

Beater bar motor will not engage

Check your clutch to make sure it's engaged. There should be a knob on the foot of the vacuum that can be turned to stop the roller.

Mar 07, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

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