Question about Trend Micro PC-cillin Internet Security 2006 Full Version Academic License for PC (3 User/s)

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No updates hi, my trend micro will not connect to the update server,although i am online. it tells me that an error prevented trend from connecting to the internet. thanks

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  • Anonymous Feb 18, 2009

    I have the same problem. It started after the first of this. year.

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  • 1,879 Answers

Updating might help, use the same serial number and create a new account info (for 2007 version and below) when prompted.

http://esupport.trendmicro.com/Pages/Where-can-I-download-the-installer-file-for-my-Trend-Micro-Consumer-pr.aspx

Posted on Apr 13, 2009

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1 Answer

Will not connect to the internet


Remove remnants of the old version: http://esupport.trendmicro.com/Pages/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx
After removing the remnants install the latest version of your program: http://esupport.trendmicro.com/Pages/How-to-download-and-install-Trend-Micro-Internet-Security-Pro-2010.aspx

Oct 01, 2009 | Trend Micro Internet Security Pro 2008...

1 Answer

Will not download definition and updates from internet. This has been happening since the renewal date. Yes, the computer is hooked to the internet, I can sure on the web & everything just fine.


If your are unable to update your antivirus software use an online scanner from Bitdefender, Panda or Symantic if you can not access the web site you have Win32.Worm.Downadup.Gen..This worm spreads through your network if you are sharing an internet connection run the removal tool on all pc's.
Follow the following link for removal
http://www.bdtools.net/download-removal-tool.php

Jul 05, 2009 | Trend Micro Antivirus 2008 for PC...

1 Answer

I can not update. It downloads the update but does not install it on my computer.


Hi, can you pls try uninstalling the software and reinstalling again along with the patch updates...(Hope it is a full- registered version)..warm regards...

May 25, 2009 | Trend Micro PC-cillin Internet Security...

1 Answer

Trend micro internet security.the firewall keeps on shutting down


remove TMI through this
http://esupport.trendmicro.com/Pages/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx

and then D/L it again

Apr 12, 2009 | Trend Micro PC-cillin Internet Security...

1 Answer

Whilst running a update the update stops (sometimes with 2 seconds before completion) and a error box appears with "Manages all conponents of trend micro has stopped working"


The problem is not your computer...it is the Trend Micros server. Try running at night whe less people are on. Their server seems to be under maintenance allot.

Apr 02, 2009 | Trend Micro Internet Security 2008(Pc)...

2 Answers

Manual update fails, no internet connection


I have had similar problems after trying to activate and update on my customers computers. I know it is Trend Micros servers that are down for maintenance. Wait a day or two and then try again and it will work. Your computer is protected during this time even though it is not activated/updated.

Mar 31, 2009 | Trend Micro Internet Security 2008(Pc)...

1 Answer

Why is trend telling me i cannot activate or view infomation on the internet? that i should reconnect, when my computer is connected to the internet and also browsing all the page i want to visit using...


I have had similar problems after trying to activate on my customers computers. I know it is Trend Micros servers that are down for maintenance. Wait a day or two and then try again and it will work. Your computer is protected during this time even though it is not activated.

Mar 13, 2009 | Trend Micro Internet Security 2008(Pc)...

3 Answers

Microsoft Excel Temp Files


I just finished with Trend Micro help support and they solved this problem for me. Open the main console for Trend Micro. Click on Viruses & Spyware Controls. Click on the "settings" for Protection Against Viruses & Spyware. Click on Advanced Settings. Under the section for "What Should TMIS Check for Threats" click on the circle for "Specify Targets that you choose". Click on "Select" next to "Ignore Specific Files & Folders". Then Add and folders of files that you do not want Trend Micro to check and make backups for. That solved my issue...hope it helps you too.

Oct 29, 2008 | Microsoft Excel for PC

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