Question about Western Digital My Passport Essential 500GB External USB 20 Portable Red 500 GB Hard Drive

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Western digital humming sound

Upon powering up the hard drive (plugin the usb cable to my computer), I can hear a clear sound (kind of like humming) with clear patterns. This definitely doesn't sound like the hard drive is being scratched or anything, the sound looks like some kind of alarm sound with recognizable patterns for fixing purposes. But I can't find anything anywhere about this. Checked in the manual and didn't see anything. Same with google searches etc... On top of that my hard drive is not detected by my computer as a hard drive. Although it detects that a new device has been pluged in. I don't feel or hear the drive rotating so I know something is wrong but I wondered if that sound could help me figure out what is the issue.

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I'm 99% sure the heads are seized to the platters on this. The buzzing, or humming sound you hear is the spindle motor trying to spin up, but it can't. This is also why the drive is not rotating. Definitely do not power this drive up any more if the data is important to you. If this is one of the smaller Passport style drives, it's pretty common for them to literally rip the read/write heads off as the drive tries to spin up. Professional data recovery is the only option in these cases.

Posted on Jan 23, 2013

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Posted on Jan 02, 2017

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SOURCE: My western digital Passport 320Gb usb drive is not detected

Hi,

U need to update windows XP , USB drivers will be installed



Posted on Dec 29, 2009

rajeshpait
  • 542 Answers

SOURCE: i connect the hard drive to my computer my

Go to disk management and check whether the externall HDD has been detected and drive letter has been automatically assigned.

Thank you for using Fixya.

Posted on Jun 21, 2010

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1 Answer

It powers up for a few secound and thencuts off


it sounds like a power issue check all leads attached to your external western digital make sure they are securely seated and are not faulty


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
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sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,


check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
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you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
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2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

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If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
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It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
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If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
 
 
 

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