Question about Western Digital My Passport Essential 500GB External USB 20 Portable Red 500 GB Hard Drive

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Western digital humming sound

Upon powering up the hard drive (plugin the usb cable to my computer), I can hear a clear sound (kind of like humming) with clear patterns. This definitely doesn't sound like the hard drive is being scratched or anything, the sound looks like some kind of alarm sound with recognizable patterns for fixing purposes. But I can't find anything anywhere about this. Checked in the manual and didn't see anything. Same with google searches etc... On top of that my hard drive is not detected by my computer as a hard drive. Although it detects that a new device has been pluged in. I don't feel or hear the drive rotating so I know something is wrong but I wondered if that sound could help me figure out what is the issue.

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I'm 99% sure the heads are seized to the platters on this. The buzzing, or humming sound you hear is the spindle motor trying to spin up, but it can't. This is also why the drive is not rotating. Definitely do not power this drive up any more if the data is important to you. If this is one of the smaller Passport style drives, it's pretty common for them to literally rip the read/write heads off as the drive tries to spin up. Professional data recovery is the only option in these cases.

Posted on Jan 23, 2013


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Posted on Jan 02, 2017

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SOURCE: My western digital Passport 320Gb usb drive is not detected


U need to update windows XP , USB drivers will be installed

Posted on Dec 29, 2009

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SOURCE: i connect the hard drive to my computer my

Go to disk management and check whether the externall HDD has been detected and drive letter has been automatically assigned.

Thank you for using Fixya.

Posted on Jun 21, 2010

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It powers up for a few secound and thencuts off

it sounds like a power issue check all leads attached to your external western digital make sure they are securely seated and are not faulty

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
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check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
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It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

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