Question about HP ScanJet 3570C Flatbed Scanner

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Doesn't work! My computer says the device has an installation error, but I can not find any contact number either. I received this as a gift from my grandson who is a Marine on active duty and I don't want to disappoint him by telling him it doesn't work and that he probably got taken. I can't imagine a company that does not provide a means for contacting them be it by phone, web site, or even an email address. RB

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Go on line to www.hp.com. You can type in the type scanner you have and get down load for soft ware plus phone numbers. If you have further problems contact me and I will get phone numbers for you. Spent 36 years in Air Force, so I'll be honored to help you. Tell grandson thanks for me.

Posted on Feb 07, 2009

  • roynlois Feb 07, 2009

    HP number is 800-474-6836

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At what point is it telling you that it has an installation error? Are you trying to install windows?

Posted on Jan 20, 2009

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6ya6ya
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Posted on Jan 02, 2017

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1 Answer

Canon 8400F will not scan, error code 5, 155, 45


If it passes 'test' from the computer, then it should be listed in the Device Manager. Uninstall / Remove that device, then Restart and Re-install it.

Tallon41

Aug 22, 2012 | Canon CanoScan 8400F Film Scanner

1 Answer

I installed a printer on my PC and the scanner does not work. Should i install the scanner aswell?


Do you have the combo printer that comes with scanner and printer in one machine? If you do, then one installation should work the device as the computer will recognize it as one. If that's what you have, and the scanner still doesn't work, return the machine and ask for a new one.
If you have separate scanner and printer machines, then you should have two installation discs as each should have its own. You will need to install the scanner if this is the case.
Hope this helps.

Aug 30, 2011 | Office Equipment & Supplies

1 Answer

After installing the drivers and software for my Canoscan 5600f then plugging in the scanner I get the following error message: "There was a problem installing this hardware. An error occurred...


Hello hayduke247
You must absolutely make sure you are using the correct driver for the correct device :
Windows Vista / 7 :
http://www.usa.canon.com/cusa/consumer/products/scanners/film_negative_scanners/canoscan_5600f#DriversAndSoftware
Other Windows versions :
http://software.canon-europe.com/products/0010652.asp
To correctly delete a program , use a specific tool rather than the windows deleting program : Download free RevoUninstaller from http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html
If all this doesn' t work , your device is defective , not your software .
Best regards ,
fanaudi

Mar 25, 2011 | Canon CanoScan 5600F Flatbed Scanner

1 Answer

HP scanjet 8279 displays an error 05 and won't clear. I can't turn the machine off either. I have to manually disconnect the machine from power source to try to reboot it. It turns back on then after a few...


Error code 5 denotes a device failed and requires an arbitrator/administrator. If an installed device requests a resource type and detects that there is no arbitrator, computer users will receive this error code. The arbitrator/administrator redirects the system in a chosen field. It cannot happen if the computer has a firewall or has user restrictions. The administrator does this for security purposes. The system denies admission to other users to protect information and important data.
A user is denied access to some files or program. As a result, the user will not be able to obtain information from certain files nor actions like delete, restore, or edit can be executed.Errors on your system may be caused by invalid registry entries and outdated or corrupt drivers.
Update the driver of the files. Use the click start control panel administrive tools Device Manager scroll to ports(Com<p)+to expand you should see a communication port& Ecp printer port you might see a yellow question mark? right click to uninstall and reinstall the appropriate device. Run wizard in the Add New Hardware in Control Panel

hope this helps

Feb 10, 2011 | HP ScanJet 8270 Flatbed Scanner

1 Answer

I just purchased the device and trying to load it through www.jamb.org.ng/Unifiedtme/ registration platform but the response received is authentication error i.e. I can't thumbprint.


You will get this kind of error "authentication error "

1. This kind of problem happens when you re-formatted your computer
2. You just install your scanner this year for the first time.

3. You did not have biometric license key installed on your computer, this license makes your scanner authenticated over the internet when you are visiting jamb website, if you are in Nigeria. It also comes with Jamb Biometrics Capture Software, .Net Framework, Java Framework and other software that will make your experience very simple after installing.
4. If, you have the license, then you did not supply the 16 digit security code for the scanner.

The way you out, you need BIOMETRIC LICENSE, if you are operating JAMB BUSINESS.

Hope this help you, if you need more clarification you can email me on biometricmasters2000-jamb at yahoo.com or phone me on 08132829820

Dec 29, 2010 | DigitalPersona UareU 4500 Fingerprint...

1 Answer

250 error on documate 510 xerox


Symptom: When scanning you receive an error 250. Cause: This problem can be caused by several different things but is often a driver or communication problem. Solution: Here are several solutions that can resolve this problem:

Solution 1 - Check for communication problems

Using any of the following can cause communication errors:
  • USB hubs
  • Docking stations
  • USB extension cables
  • USB cables longer than 6'
  • Connecting the scanner to one of the computers front USB ports (desktop computer only)
Connect the scanner directly to a USB port on the back of the computer (or side for notebook computers) using a 6 foot or shorter cable.

If you still receive the same error message, try a different USB cable.

Solution 2 - Redetect the scanner with Hidden Devices

Windows Vista, XP and 2000 users
  1. Disconnect the power and USB cable from the scanner.
  2. Click here and select "Run" or "Open".
  3. The Windows Device Manager will open.
    • Click on the "View" menu then select "Show hidden devices".
  4. Click the "+" next to "Imaging Devices". This will show all Imaging Devices previously and currently connected to the computer.
  5. Right-click on the Visioneer or Xerox scanner name and left click on "Uninstall".
  6. If the scanner is listed more than one time, uninstall ALL occurrences of the scanner.
  7. IF you see "?Other Devices" in the device manager list, click on the "+" to view the list of Other Devices.
  8. Right click then left click on "Uninstall" for each occurrence of the scanner. The scanner may be listed as any of the following:
    • USB Scanner
    • USB Device
    • Unknown Device
    • 1200 DPI Scanner
    • (Your Scanner Model)
    • (any other scanners or cameras listed here that you no longer use)
  9. Click the "+" next to "Universal Serial Bus Controllers".
  10. Right-click every listing of "Unknown Device" and select uninstall.
  11. Once all instances have been removed from device manager, reconnect the power and USB.
Windows Me and 98 users
  1. Right-click on the "My Computer" icon on your Windows Desktop
  2. Select "Properties" from the list
  3. Click on the "Device Manager" tab
  4. Find "Imaging Devices" and click on the plus (+) next to it to expand the list
  5. Select your scanner, then click on the "Remove" button
  6. IF you see "?Other Devices", click on the plus (+) next to it to expand the list
  7. Select your scanner then click on the "Remove"; button – your scanner may be listed as any of the following:
    • USB Scanner
    • USB Device
    • Unknown Device
    • 1200dpi Scanner
    • (your scanner model)
  8. Close the Device Manager
  9. Unplug the scanner from the computer and from the power
  10. Plug the scanner back in to the computer and power
Solution 3 - Check for power problems

If the power for the scanner is plugged into a surge protector, battery backup (UPS), or extension cord, plug the scanner directly to the wall.

Solution 4 - Check for conflict with other devices

This error can also be caused by a conflict with another USB device.
  1. Disconnect all USB device from the computer (including the scanner), except for you keyboard and/or mouse
  2. Turn the scanner off
  3. Restart the computer
  4. Once the computer has fully restarted, reconnect and power on the scanner
  5. If the scanner works properly at this time, it means there is a conflict with another device on the computer
  6. It may help to isolate the two items by connecting one of them to a USB add-in card
Solution 5 - Test the scanner on a different computer

If possible, you should try the scanner on a different computer. If the scanner works correctly on a different computer, then the problem is environmental and may be related to your chipset. See solution 6 below.

Solution 6 - Check the computer's chipset

This problem can also be caused by the computer's chipset. To check the chipset:

  1. Vista, XP and 2000 users: Click here and select "Run" or "Open".
    ME and 98 users: Right click on 'My Computer', select 'Properties' then click the 'Device Manager' tab.
  2. The Windows Device Manager will open.
  3. Click on the plus (+) next to 'Universal Serial Bus Controllers'.
  4. This list will include your computer's chipset.


  5. The follow chipsets are known to have communication problems:
    • SiS 7001
    • VIA Rev. 5 or later
    • Open HCD
    • ALi
  6. If your chipset is one of those listed above or it is only listed as 'Standard', you can try updating the chipset drivers.
    • Contact your computer's manufacturer for more information.
  7. If the problem persists, you may need to use a USB add-in card.
    • This is a PCI card that will add more USB ports to your computer.
  8. For more information about USB chipset issues, see www.usbman.com.

Jul 12, 2010 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

After installing the driver and trying to use the scanner, I get an error from the new hardware wizard. The error is "the class installer has denied the request to install or upgrade this device" I am...


This error may be due to other devices that detects on your computer, it may be a device of mother board hence I suggest you to check device manager for any yellow question mark and then install the driver accordingly.

Sep 23, 2009 | HP ScanJet 2200C Flatbed Scanner

1 Answer

Error message 2,177,0 and 2,7,0


follow the link
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=235&modelid=10445
also the contact number
Solution: Contact information for Canon Technical Support.

Canon Telephone Support Contact Information. For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays).
Mark

Apr 12, 2009 | Canon CanoScan 4200F Flatbed Scanner

1 Answer

Installing updated driver


j a scanner canoscan8000f in gift ,i received n do not have a logiel D installation, nor of guide D intruction are what i can download free it on your site thank you es ce qu il y a une personne qui parle français s.v. p.

Jul 19, 2008 | Canon CanoScan 8000F Flatbed Scanner

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