Question about iRiver H10 MP3 Player

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Iriver H10 saying system Files missing

Well my iiriver H10 is saying that "system files missing to restore the system files,connet H10 to iriver plus" i have conneted it to irver plus but its still not working please help me someone cheers

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Re: Iriver H10 saying system Files missing

Try doing a format via windows explorer. Right click on the drive and then format as fat32. Then unplug and open iriver plus. Reconnect. See if that works. Good luck!

Posted on Aug 23, 2007

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Re: Iriver H10 saying system Files missing

I had the same problem and found out that i had outdated firmware installed. Iformatted the player then downloaded firmware version 2.51 Now i don't need to use iriver plus Player is now compatible with wmp 11

Posted on Mar 15, 2008

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I reformatted my iriver player, and now it shows system error. what should i do?

Sir/ madam
good day.
me i ask regarding my iriver H10
the problem is system files missing
how to restore the system files connect H10 to iriver plus?
thank u?

Feb 19, 2010 | iRiver H10 MP3 Player

1 Answer

IRIVER WONT WORK AAAAHHH HELP!!!!!? my iriver wont work when i try to turn it on it comes up and says system files missing to restore the system files, connect to iriver plus wat dose that mean i have...


When system files are missing on the player, you will need to reinstall the FIRMWARE.

When looking online for the connection type for the H10 / H10JR, I can see 2 CONNECTION TYPES for the H10 / H10JR:
1. MTP, when using Windows Media Player 11 ( WMP11 ), for the H10.
2. iRiver Plus, when using iRiver PLUS, for the H10JR.

The connection type determines what software on the computer will be used for transferring media.
Each software on the computer needs corresponding firmware on the player to be installed.
When the player itself comes up with the information to connect to iRiver PLUS, this is the correct software for this device probably. Then the device is a H10JR.

When not having the program iRiver PLUS, go to the iRiver support site, for the download:
In the left column click Plus3 and go for the download.
Run iriver plus 3 and then select [Tools > Portable Device > Firmware Upgrade] from the menu.

Need more help ? Just post a comment.
In case you have the other model player, the H10, let me know if you need assistance for its recovery.

Dec 15, 2009 | iRiver H10 MP3 Player

4 Answers

Iriver h 10 mp3

OK, one day i turned on mu iriver and it's say's "system file missing to restore the system files connect to H10 to iriver and i dont know how to connect it.The other proplem when playing the music it's like a scratch CD i dont know how to fix it.

Sep 25, 2008 | iRiver H10 MP3 Player

1 Answer

H10 6gb

iRiver H10 - Missing System Files
You must be connected to the internet for this to work: 1.Download the MTP Firm Updater Utility from iriver website - (Audio Jukebox --> H10) 2. Unzip file, run .exe file, go thorugh wizard (if you are not in mass storage mode, it will give you instructions on the wizard on how to change this) 3. Select Recovery 4. Finish going through wizard 5. disconnect iRiver from computer, and wait for it to update - your player should be good.
If the problem happens again, then uninstall Windows Media Player 11 from your computer and rollback to Windows Media Player 10 (you will NOT lose any songs by doing so).
Good luck!
-Tha Mp3 Doctor

Aug 26, 2008 | iRiver H10 MP3 Player

1 Answer

IRiver H10 - System files missing

please, my new iriver h10 is not open. it will say "System files missing"

Aug 03, 2008 | iRiver H10 MP3 Player

1 Answer

Problem with sistem files of h10 6G. henry juarez

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 31, 2008 | iRiver H10 MP3 Player

1 Answer

IRiver H10

I can not do anything with my iRiver as it only says "System Files Missing" and "Connect to iRiver plus II" which I have done but nothing happens. I do not want to loose the songs on my iRiver.

Dec 17, 2007 | iRiver H10 MP3 Player

1 Answer

IRiver H10-

What you need to do is set it on "Disk Mode" and check the firmware. Most problems like this occur due to missing or added files on to your firmware files. This corrupts the entire system, causing it to have strange malfunctions like yours.

don't panic!


Dec 12, 2007 | iRiver H10 MP3 Player

1 Answer

Iriver (h10)

either find rockbox or iriver plus and do a firmware upgrade

Nov 12, 2007 | iRiver H10 MP3 Player

3 Answers

System files missing

Reacquire firmware from iRiver website

Nov 13, 2006 | iRiver H10 MP3 Player

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