Question about HP Photosmart E327 Digital Camera
I recently started having problems downloading pics to my computer. Whenever I plug the camera to my computer (HP w/ Windows XP). I click the transfer to PC option and its starts to download. But then it gives me an error message ''unhandled exception to system application has occurred''. It also shows ''HPQMETADATALib'' not found. This started about two months ago. I haven't had any problems prior to this and I know that I didn't delete any files or change any settings on the camera or my computer.
Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.
Posted on Sep 15, 2012
Go to the camera's "setup menu" and scroll down to the last option, "move images to card" That should put the images onto the memory card.
Posted on Jul 01, 2008
SOURCE: Error Message
Have you tried resetting your camera? To reset your camera, open the battery cover and you should see a small hole inbetween the SD card slot and the battery release switch. Then use a small narrow object (i.e. mechanical pencil with its lead extended) and press into the hole. You should feel it "click" and then hold it for about 3 seconds. Try restarting your camera.
Note: Please backup all the data on your SD card before doing this.
Hope this helps
Posted on Aug 17, 2008
For Windows Vista, try switching the usb settings on the camera from Digital camera to Disc Drive. This converts the camera into an elaborate flash drive/sd card reader.
I also found that the usb connection on the camera may not be responding. This means that there is something wrong with camera part and it may have to be replaced. Replacing that part is not hard to do, but it is tedious because it involves taking the camera apart (removing the main circuit board from the plastic case, removing the LCD, loosing the lens from the circuit board, loosing the circuit board from the chasis of the camera to expose the mini-card circuit board that operates the AC power and usb cable. Switched this board from another camera (m425, or m525 (same board)) and reassemble the camera in the reverse order of disassembly.
Posted on Dec 10, 2008
Try switching the USB settings on the camera from digital camera to disc mode. You should be able to copy the pictures and videos from windows explorer.
Posted on Jan 05, 2009
SOURCE: Can not connect to USB Port - Error Message (Warning - Drive G:\ containing photos in library has been disconnected. Please reconnect drive and click retry.) Never have gotten this message after hun
Try unplugging a few other things like USB hubs before plugging in the camera. If this does not work, please advise what other messages you get when attempting to connect the camera.
If you are PC savvy, check out device manager in control panel to see if this gives you any more indication as to what the problem is.
Posted on Apr 30, 2009
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