Question about HP Photosmart E327 Digital Camera

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HP E327 would not download pictures

I recently started having problems downloading pics to my computer. Whenever I plug the camera to my computer (HP w/ Windows XP).  I click the transfer to PC option and its starts to download. But then it gives me an error message ''unhandled exception to system application has occurred''.  It also shows ''HPQMETADATALib'' not found.  This started about two months ago. I haven't had any problems prior to this and I know that I didn't delete any files or change any settings on the camera or my computer. 

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  • 96,417 Answers

Consider NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Posted on Sep 15, 2012

6 Suggested Answers

sandrew
  • 2961 Answers

SOURCE: Instruction Manual

go to the link below for the manual http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=1144747&lc=en&cc=us&dlc=en&lang=en&cc=us

Posted on Sep 16, 2007

  • 3 Answers

SOURCE: How do I transfer pictures onto the memory card?

Go to the camera's "setup menu" and scroll down to the last option, "move images to card" That should put the images onto the memory card.

Posted on Jul 01, 2008

  • 21 Answers

SOURCE: Error Message

Have you tried resetting your camera? To reset your camera, open the battery cover and you should see a small hole inbetween the SD card slot and the battery release switch. Then use a small narrow object (i.e. mechanical pencil with its lead extended) and press into the hole. You should feel it "click" and then hold it for about 3 seconds. Try restarting your camera.

Note: Please backup all the data on your SD card before doing this.

Hope this helps

Posted on Aug 17, 2008

  • 54 Answers

SOURCE: Camera gives ''Device not Responding'' message ...

For Windows Vista, try switching the usb settings on the camera from Digital camera to Disc Drive. This converts the camera into an elaborate flash drive/sd card reader.

I also found that the usb connection on the camera may not be responding. This means that there is something wrong with camera part and it may have to be replaced. Replacing that part is not hard to do, but it is tedious because it involves taking the camera apart (removing the main circuit board from the plastic case, removing the LCD, loosing the lens from the circuit board, loosing the circuit board from the chasis of the camera to expose the mini-card circuit board that operates the AC power and usb cable. Switched this board from another camera (m425, or m525 (same board)) and reassemble the camera in the reverse order of disassembly.

Posted on Dec 10, 2008

  • 54 Answers

SOURCE: Can no longer upload HP R837 camera videos

Try switching the USB settings on the camera from digital camera to disc mode. You should be able to copy the pictures and videos from windows explorer.

Posted on Jan 05, 2009

  • 42 Answers

SOURCE: Can not connect to USB Port - Error Message (Warning - Drive G:\ containing photos in library has been disconnected. Please reconnect drive and click retry.) Never have gotten this message after hun

Try unplugging a few other things like USB hubs before plugging in the camera. If this does not work, please advise what other messages you get when attempting to connect the camera.
If you are PC savvy, check out device manager in control panel to see if this gives you any more indication as to what the problem is.

Posted on Apr 30, 2009

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I can't download pics from my hp photosmart M415 camera to my hp laptop, only vides are importing but not single pics. What should I do?


Apparently whatever program you're using to download is set to download only videos, not pictures.The best way to download pictures and videos from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures and videos from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo/video cataloging program, such as Picasa.

Apr 17, 2012 | Digital Cameras

1 Answer

The computer cant see any photos when i try and download


Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Oct 06, 2010 | HP Photosmart E327 Digital Camera

1 Answer

CANNOT COPY PICTURES TO COMPUTER HALF OF PIC DOWNLOADING AND WILL NEVER FULLY DOWNLOAD CANNOT COPY NONE OF THE PICTURES


Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Sep 03, 2010 | HP Photosmart E327 Digital Camera

1 Answer

I HAVE THIS CAMERA AND HAVE MISPLACED THE INSTRUCTIONS ON HOW TO DOWNLOAD PICS. CAN YOU ASSIST?


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Jan 02, 2010 | HP Photosmart E327 Digital Camera

1 Answer

My download disc works with xp operating system. I now have vista home premium how can I get a download for my camera


You don't need any additional software.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or, despite what I said first, you can use any photo cataloging program such as Windows Photo Gallery or Picasa.

May 05, 2009 | HP Photosmart E327 Digital Camera

2 Answers

Can not connect to USB Port - Error Message (Warning - Drive G:\ containing photos in library has been disconnected. Please reconnect drive and click retry.) Never have gotten this message after hun


Try unplugging a few other things like USB hubs before plugging in the camera. If this does not work, please advise what other messages you get when attempting to connect the camera.
If you are PC savvy, check out device manager in control panel to see if this gives you any more indication as to what the problem is.

Apr 30, 2009 | HP Photosmart E327 Digital Camera

1 Answer

I need help how do i get my pics off my e327 photosmart hp camera


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Dec 14, 2008 | HP Photosmart M22 Digital Camera

1 Answer

Dark screen on HP Photosmart E327


Same problem here, i upload the pics on my computer, then i turn off my cam, few minutes later try to turn it on, but no success, still have the blackscreen. I try to change the battery, reset it (15s without the battery, another 2 hours but no success), format the memory card (even without the memory the cam doesn't turn on).

Jan 03, 2008 | HP Photosmart E327 Digital Camera

1 Answer

Won't download


This seems like a card or software error.
If you are using the camera software[from the disc] to upload the images- remove the software[Start/ControlPanel/add/delete software]
Windows does not need software to perform this task.
If that fails
Invest in a USB card reader and always use that to down load images.

Oct 26, 2007 | HP Photosmart E327 Digital Camera

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