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My magic jack has lost its audio - Computers & Internet

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Try configureing your settings. If that doesnt work, try external speakers.

Posted on Jan 06, 2013

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Posted on Jan 02, 2017

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Magic jack customer service


If your tv has internet access and you can run their software on it then it will, otherwise no.

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Magic jack customer service


Well, you'd best go to Magic Jack's web site, and either log in to your sister's account and cancel it, or try to find a Magic Jack customer support telephone number and make the call.

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Magic jack


magic jack it's that great

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My phone number is 231-609-6011


Some Magic Jack units do not reset themselves when your router loses the upstream connection (even momentarily). In that case, try unplugging the Magic Jack and then reconnecting it to the USB port.

If that doesn't help, check your firewall settings (both on the computer and the router). You may need to force the firewall to allow the Magic Jack to communicate with the wide-area network. (This could involve finding the MAC address of the Magic Jack. Then set the MAC address to a specific IP address in the router or set Port Forwarding in the router administrative pages. See http://zaxa.ca/magicjack-plus-not-working-plugged-directly-in-the-router-solved-english for some specifics.)

Please add a comment with your router make and model for specific information on accessing these settings pages.

I hope this helps.

Cindy Wells
(my ISP has been having upstream problems since early November. We have to reset some devices daily to correct the "lost network connection" issue due to the down time.)

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Old majic jack want to start new program


If you have an old Magic Jack, my 4 unit are 6 years old the company just really wants you to upgrade to a newer product no need to. Try removing Magic Jack completely from your tablet, restart unit, make sure to clean out all junk on tablet from Magic Jack you could try a program that cleans your tablet for you, but unless you know what to remove don't get technical just a standard clean up of old files, this is usually under apps, Magic Jack, then there will be a clear cash button, clear data, and uninstall.
Restart unit then do a fresh install of Magic Jacks new app for your type of tablet from Googles sight or Magic Jacks make sure if you have a Mac to install the Mac App and if you have an android tablet you install the Android App. This has been working for me. With the old Magic Jack you will need to do a fresh install when you get errors and crashes. I do it 2 or 3 times a year. Good Luck!!

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Magicjack problems


Magic Jack stores your messages as an AUDIO FIle. You play them back via Microsoft's player program. If your audio program is not working, then you can not play them back. Check and see if you can play a music file from the sample music folder. It works OK, then Windows Audio is fine. If not you may have turned off the Audio. Look to the lower right side of the computer screen and you will see a small speaker. Left click and see if the VOLUME is set to an audible pitch suitable to you. Check the master control and make certain it is on, set to the type of speakers you use. If all the settings are correct and the sound level is OK, then you should be able to play back your messages. Write back if you still have the same problem.

Jan 01, 2014 | Computers & Internet

1 Answer

I lost my magic jack 2009 program in my computer,


Click on the flag in the bottom left hand corner. When the menu appears there will be a white box that says "Start Search" In that box type Magic Jack and hit enter. Let me know if that finds it

Jul 28, 2012 | Computers & Internet

1 Answer

Xp pro5.0 2195 wont boot up magic jack mj was updated has worked 2mths till now after registry clean


i could be that an important file was lost from magic jack mj on cleaning, try reinstall or pay for it then you wont have to keep clearing your registry.


i hope this was useful

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