Re: I am having trouble scanning with my hp printer.
You may try restarting your computer with your printer connected and turned off, or ensure that you choose officejet 5510 series and not 5510 twain in the scanner wizard. If this does not help, try reinstalling the printer from scratch.
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This is one of the common connectivity issues marring the benefits of having a wireless printer. In this situation your printer will not print when connected wirelessly but would need you to set it up with your system using a USB cable. Try resetting the IP of your system to what is mentioned in the printer and in case there is a router connecting your printer and system then use the IP address of router and put it in your system. This should help you fix this printer issue.
Scanning thru a wireless connection is not supported on these printers. Printing does not require that much data to be sent back to the computer, scanning of course does. Printers require a bi-directional signal path to allow scanning such as USB and parallel ports. Sorry to be the barer of bad news.
Buddy Corporate Computer Over 21 years supporting/repairing PCs and printers
Can you print from it? It sounds like you just need to install the software that came with it, it has all the drivers you need or go to hp website and download the newest drivers. Update your drivers and then it will recognize it.
I now have 2 of these and both print ok but can not scan with either, never tried to till now. I have re- downloaded the driver from HP.com via Internet Explorer (usually use Mozilla Firefox) and i get 2 diff. error messages : network busy (impossible since it is connected via USB) and the 1 at my office connects wirelessly but error message is something to do with software. Thanks!
First of all, just use a USB cable, there not that expensive and it will be alot easier.
If you must use wireless. The laptop is trying to connect directly to the scanner or is there a print server somewhere, is there internet being used, is it connecting to another access point or wireless router?
Thes questions need clerifying.
Again. Wirless is supposed to be easy but we all know it isnt always true.
I would either Hardwire into the network or printer or connect direct to the scanner VIA USB.