Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Icemaker makes ice; door dispenser cranks, but no ice dispensed

I have a side-by-side, GE Adora model DSS25KSRD SS, with an "Integrated Ice System". Ice is made, but when I try to dispense, either crushed (especially with crushed) or cubes, I hear lots of cranking noises, but nothing comes through. I tried making sure the ice was 'loose' (no clumps), and I can manually turn the coil, still no dispensing, just lots of noise.

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Sounds like either the dispenser motor is bad or the dispenser yoke is stripped. remove the bucket from the freezer. you will see a u shaped yoke in the rear of the disp area. this should be fairly hard to turn by hand if it turns easily then the motor gears are bad if the yoke slips on the motor shaft then you have a stripped yoke. hope that helps. peyton...

Posted on Jan 22, 2009

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