Docuprint c525a only prints first 2 pages of document
My xerox c525a will now only print the first two pages of any document them beeps and says to load paper in the bypass. If I open it and close it, it does the same thing. I have to cancel the job and manualy enter the next two pages.
The printer is on a network and can print complete documents from the other computer fine.
I've turned it off and back on and downloaded the latest driver. (I think)
Can anyone help?
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Clean the inside of the printer using the cleaning rod. See page 48 of the user manual.
Open front cover,
Pull out lever on the right side. This opens the access window cover on the right side of the printer.
Inside this access window is the cleaning rod handle. Pull it out and push it back in several times to clean printer.
When done push the rod back in and push the lever on the front right panel back in. Close the front cover and you're done.
Do this every time you replace the black toner.
This is just a suggestion. I recently bought a Staples refilled cartridge and had to return it because it did not work. When returning it the Staples Rep said that 50% of the cartridges do not work and get returned. This was an astounding amount I told the rep. Means nothing to him but to you, you may need to return the black cartridge if it is or is not a refill and try it out again. Let me know if that works.