Question about Husqvarna Viking 1

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Husqvarna Vikinge Designer I thread cutter keeps going out

The thread cutter on my Designer I (floppy, if it matter) keeps messing up. The little cog wheel that it rests on comes off its pin, leaving the knife arm unable to advance or retract. My attemps to fix it by replacing the cog wheel and knife arm don't last more than three or four days at best. Everything's going fine, then outta the blue the cutter doesn't work. The machine was used very little before I bought it (fewer than 30 hours sewing/embroidery combined), so I don't think it is a worn-out part. Can someone tell me what's going on and if there is a permanent solution to this problem? Thanks.

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  • jowright58 Feb 01, 2009

    My thread cutter wont return, it goes out to cut but just stays out there. I can push it back with my finger, but I'm not going to be able to use my embroidery unit until I get to the bottom of this.

  • myn7
    myn7 Jan 02, 2013

    Yes, I have the same problem with my Topaz 30 - can anybody help?!

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  • 87 Answers

There is the temp fix-epoxy when putting it on (actually can work well, just dont epoxy it on the bottom and freeze it or the permanent fix -new hook cover complete where the cog is'nt going to come off on the new part

Posted on Mar 18, 2009

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Husqvarna embroidery diamond machine not cutting thread. Machine sounds like it is cutting thread but cutter doesn't move.


If the cutter is not moving when the cutter motor runs, there is probably a gear loose in the cutter mechanism. Take the machine to the dealer that you purchased it from, or the nearest authorized dealer. http://webservices.us.vsmgroup.com/DealerLocator.aspx?Brand=Viking

Make sure that you have your warranty card and purchase receipt. If a gear has broken, the mechanism is warrantied to the original owner for 20 years.
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It's okay - it's supposed to do that! The Needle Down button has a different function when you are in Embroidery mode i.e. you have the emb. unit attached.
It moves the emb. arm forward for two reasons: so you can cut top-side jump stitches more easily between colour changes (you touch the button again and the emb. arm returns to under the needle so you can finish the design); and secondly so you can "park" the embroidery unit when you are finished. You can then turn the machine off, remove the emb. unit and replace it in the carry case. If you DON'T do this, the emb. arm is not in the right position to fit into the moulded carry case properly.

The Broken Thread message usually means that it has started the colour, but the thread has been pulled down underneath instead of making nice locked stitches. Hold onto the thread end until the machine has stopped and beeped for you to cut the thread. This usually solves that problem. Sometimes the thread gets pulled out of your hand so just back up the stitches a few and start over, holding the thread more tightly. Don't tug on the thread - just keep a firm grip.

Designer 1s often cut the bobbin thread too short so that it can't make those nice locked stitches when it starts. You need to take off the hoop, open up the bobbin cover and use your stylus, the tip of a pair of scissors, tweezers (whatever is to hand) to pull the bobbin thread out a little. Instead of cutting it on the bobbin thread cutter, just let it hang outside by 1/8" or so. That way you can be sure there is enough bobbin thread available for the stitch to lock. Don't use the scissors button on the machine after every colour change. Sure, it makes for a tidier back of the embroidery with less work for you afterwards, but if it means you are taking the hoop and bobbin cover off after every colour change then it is not worth it in time-saving.
If your machine is doing this - cutting the bobbin thread too short - mention it to your tech. when you machine goes in for its next service. He may be able to tweak the bobbin cutter so it does not cut so close.

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1 Answer

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First you need the USB upgrade kit that has the connectors and parts to change the cover of the machine.
Next, you will need a new main circuit board if your machine was made prior to about 2006.
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1 Answer

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Hi!

Check to see if the lower thread be tangled. Also, the bobbin could be threaded improperly in the shuttle hook. Rethread the bobbin in the shuttle hook.
How to detangle a thread---

  • When a machine stops operation due to tangled thread, do not turn the pulley by force.
    If the pulley is turned by force then, lower thread might not be picked up correctly and stitches might not be formed correctly.

  • If threads get tangled, remove a needle plate and cut the tangled threads by scissors or cutter.
  • Do rate the solution if you find it helpful & useful.

    Thanks
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    Jan 30, 2009 | Husqvarna Viking 1

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    Dear bjdouce,

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    If this does not help, it is time to upgrade your machine to USB. Great to work with. Cost: plus minus $500.00.

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