Question about Microsoft Windows Vista Ultimate Edition

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Toshiba Satellite a215-s4747 randomly crashes

I'm running Windows Vista 64-bit. Problem started around the beginning of December. I have done a system once already. 
What happens is I get a BSOD at random times. Sometimes it can be days before it crashes or it could be minutes. The blue screen says something about a kernel_page_error and a memory dump. There is sometimes where it counts up the physical memory and then restarts.
I have tried everything I can think of and I've looked everywhere, but nothing has worked. I have updated the BIOS off the Toshiba web site. I've had friends run hardware diagnostics TWICE and nothing showed up. My guess is that the problem is related to the memory, but if all the hardware looks good, I don't know what else could be the problem.
Oh...and we cleaned the inside and made sure the fan was working, so we don't think it's an overheating problem either. HELP!

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Hi!

When you says you run hardwarae diagnostic I guess that it is the hardware diagnostic tools from the computer itself.

Try downloading this software, it is a ISO image, so burn in a CD and boot from that CD.

It will boot up and run a memory diagnostic in DOS mode.

I think that this is a memory problem.

P.S. Did you clean the memory contacts and memory slots in the computer?

Do you have more than one module of memory RAM? In that case try with only one and switch with the second one to see what is the defective module.

Posted on Jan 20, 2009

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