Question about G-Technology G-Raid 500 - 500GB 2-Drive External FireWire 800 & 400 - Titanium 90700501 (185148000010) Hard Drive

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My GRAID has become unreadable on my mac

It was working just a few days ago and then I saw a red link blinking on the front of it. Now My Disk Utility acknowledges the drive, but all the options to fix it are not available... when I choose "Verify" nothing happens... when I try to click "repair drive" it is unselectable. Help! Lots of important video files on this drive

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SOURCE: g drive wont spin up when turned on

Hi babyqmusic. A G drive is just like a regular external hard drive. If you are sure the hard drive turns on but the motor inside the hard drive won't spin it's a rare/serious problem. In fact, out of all the data recovery i've done just 1 % of the drives have a motor problem. You have to take it to a professional because it's very delicate situation. Did you try the Firewire instead of the USB interface? try other intercfaces, such as Firewire400 or eSata and try again. If you still have the same problem, remove the hard drive from the casing (it could be tricky) and install it on another external case (they are about $39) and try again. if you still have the same problem, you have to hire a data recovery company in order to retrieve your files in case you dont have a backup. This can be a really expensive. I hope this helps and please dont forget to rate and provide positive feedback for our fast-free support today. Thank you :D

Posted on Apr 30, 2010

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