Question about G-Technology G-Raid 500 - 500GB 2-Drive External FireWire 800 & 400 - Titanium 90700501 (185148000010) Hard Drive
It was working just a few days ago and then I saw a red link blinking on the front of it. Now My Disk Utility acknowledges the drive, but all the options to fix it are not available... when I choose "Verify" nothing happens... when I try to click "repair drive" it is unselectable. Help! Lots of important video files on this drive
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Hi babyqmusic. A G drive is just like a regular external hard drive. If you are sure the hard drive turns on but the motor inside the hard drive won't spin it's a rare/serious problem. In fact, out of all the data recovery i've done just 1 % of the drives have a motor problem. You have to take it to a professional because it's very delicate situation. Did you try the Firewire instead of the USB interface? try other intercfaces, such as Firewire400 or eSata and try again. If you still have the same problem, remove the hard drive from the casing (it could be tricky) and install it on another external case (they are about $39) and try again. if you still have the same problem, you have to hire a data recovery company in order to retrieve your files in case you dont have a backup. This can be a really expensive. I hope this helps and please dont forget to rate and provide positive feedback for our fast-free support today. Thank you :D
Posted on Apr 30, 2010
Tips for a great answer:
Dec 28, 2013 | Apple MacBook Air
Feb 16, 2011 | GTech Computers & Internet
Jul 17, 2010 | Fanner SPIRE Aluminium GigaPod External...
Feb 10, 2010 | Microsoft Xbox 360 Console
Jan 23, 2010 | Apple iPod classic MP3 Player
Apr 20, 2009 | QuarkXPress 7 Full Single User Mac/Win...
Dec 23, 2008 | Microsoft Xbox 360 Console
Nov 23, 2008 | Canon CanoScan N1220U Flatbed Scanner
Jun 04, 2008 | Apple iMac 24" Desktop
49 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: