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Software problem. Will not start, and touchscreen do not work.

Hey, I got a Matrix T7xe Treadmill, but it does not work at the time, but I hope you can help my. The problem is: When I turn on, the touchscreen do not work. When I try to start it by cliking on one of the "normal" buttons nothing happens, and it says "Pause" on the touchscreenit All in all - I can't use for anything right now What I think could be the soloution: Reseting it. But how do I do that? Updating the software. But how do I do that? I don't know anything about the subjekt, but I hope that you can help my and you might have some other and better soloutions that the one I posted. Asger Ravn

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Treadmill incline stuck @ steepest level (highest)

MAKE SURE YOU STAND TO THE SIDE OF THE TREADMILL WHILE PERFORMING THIS
1)Connect the wall power to the treadmill
2)Remove the safety key
3)Hold down the red stop button and red increase speed button (this is the red triangle next to the start button)
4)Insert the safety key while holding both buttons down in step3
5)The treadmill will now go into a diagnotstic calibration mode
6)Let go of both buttons in step 3 and press the oval stop button once
7) Now press the up arrow green incline button once(This is located to the left of the yellow program button)
8) Allow the treadmill to go through a calibration cycle, once it completes and stops moving remove the safety key count to 3 and reinsert.

Posted on Feb 28, 2010

  • 1 Answer

SOURCE: Prosoft Plus Pro-Form 500i treadmill

i push the buttons 6,7,8,9, and the incline up works but all the other buttons dont not even the start button,plz help,,,,,aaaaa, :(

Posted on Aug 07, 2011

ercupa190
  • 12223 Answers

SOURCE: Treadmill buttons don't work right. TV won't turn off. Treadbelt won't run.

1) Try to reconnect the plug between console and pcboard very well.
2)Clean the contacts with special contact cleanear( radio schack or computer store) with carefully only the buttons, if you can open the cover better.
3) adjust the Sensor SWITHC.
4) Look for any wire loose, or making bad contact, or break wiring( continuity) test the fuse and breaker.

If after you did those steps, and the problem persist, the console board is faulty.but first change the sensor switch, you must be shure after adjustment.11_18_2011_12_23_17_am.gif

Posted on Nov 18, 2011

ercupa190
  • 12223 Answers

SOURCE: Precor C 962 Display works, but when start key press nothing happens!

If the console takes batteries, replace them. If this does not work or your console does not require batteries, check the reed switch or optic sensor. Reed Switch: Unplug the treadmill and remove the motor hood cover. The reed switch is mounted on the frame next to the front roller pulley. There is a magnet glued into the front roller pulley. When adjusting the reed switch, make sure it is pointing directly at the magnet. Move the tip of the reed switch within 1/8" of the magnet. Also, check to see that the wire is not damaged, and is connected to the console.
Optic Sensor: Unplug the treadmill and remove the motor hood cover. The optic disk and sensor are located either at the end of the motor or the right hand side of the front roller. The optic disk spins between two sensors on the optic switch. The disk must spin freely without touching either sensor. The sensors can be moved by loosening the adjustment bolt holding the switch to its bracket. The switch can then be slid. Center the disk.

Remember :The controller for console or display have circuit for magnetic swithc.
11_21_2011_4_19_56_pm.gif11_21_2011_4_20_26_pm.gif

Posted on Nov 21, 2011

ercupa190
  • 12223 Answers

SOURCE: Treadmill won't start. Console works but when

If the console takes batteries, replace them. If this does not work or your console does not require batteries, check the reed switch or optic sensor. Reed Switch: Unplug the treadmill and remove the motor hood cover. The reed switch is mounted on the frame next to the front roller pulley. There is a magnet glued into the front roller pulley. When adjusting the reed switch, make sure it is pointing directly at the magnet. Move the tip of the reed switch within 1/8" of the magnet. Also, check to see that the wire is not damaged, and is connected to the console
.
Optic Sensor: Unplug the treadmill and remove the motor hood cover. The optic disk and sensor are located either at the end of the motor or the right hand side of the front roller. The optic disk spins between two sensors on the optic switch. The disk must spin freely without touching either sensor. The sensors can be moved by loosening the adjustment bolt holding the switch to its bracket. The switch can then be slid. Center the disk.
11_21_2011_11_34_59_pm.gif11_21_2011_11_35_24_pm.gifRemember the Display Console Board has circuit that send to PController Motor, and after you did the adjustment you can conclude if the Sensor Reeed is faulty, 2) The Display of 3) The main Controller Motor.

Posted on Nov 21, 2011

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1 Answer

Matrix MX-3 error code 1


see the diagram attached for the speed sensor. test for open or faulty. clean it, and tight for plug or connector.
2) Test the input voltage motor, if there are the motor need repair
3) Test the output voltage board, for input voltage motor, if there are NOT the board is faulty.
God bless you
12_17_2012_4_04_41_pm.gif

Dec 16, 2012 | Matrix T3Xi Treadmill

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Life of running belt in matrix treadmill


all depende how frequently you LUBE the deck belt, may you have a worn Deck. see the instr. manual and see the video.
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Aug 05, 2012 | Matrix MXT5 Treadmill

1 Answer

My Matrix T3X treadmill display doesn't work


tight the ribbon cable keypad, clean it +tight the wires connector from display board vs lower board and clean it.
2) adjust the reed switch, clean it and tight the wires connector.

see the diagram.

God bless you
7_20_2012_9_50_32_am.gif

Jul 19, 2012 | Matrix T3Xi Treadmill

2 Answers

My matrix MX-T5x start running and stop in seconds. With the error code E7. What is the problem ?


Hi,
By E7 it means Speed sensor feedback missing. You have to check the speed sensor mounted near the motor pully. Remove the speed sensor and clean it well Then refix it then check the tread mill by powering ON. If then also the problem remains the same , You have to replace the speed sensor.
ok

Aug 02, 2011 | Matrix MXT5 Treadmill

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Hi, i have an Error signal " 2 - 9 F " the treadmill stops and cant run anymore. thanks a lot!


I have a Matrix Treadmill t4. An error of "E1 and E3" occurs when it is started? Can you tell me the solution?

Mar 15, 2011 | Matrix T3Xi Treadmill

1 Answer

Treadmill only works for 15 secs


1) If the the belt is moving during that time then stop I would suspect that speed sensor maybe defective. Replace the sensor
2) Now if their is no belt movement then either Motor Control board or Drive Motor is defective. Do Motor Test
I would check the drive motor first to eliminate an expensive component, unplug unit then remove motor shroud then unplug the connectors leading to the motor itself. If you have wire leads and a 18v drill battery2_bing.gif connect the leads into motor then attach the other end to you battery and if the motor will rotate ( approx. 1mph) if that is accomplished then the only other component to be replaced would be the Motor Control Board. Call Matrix for parts @ 1-866-693-4863 option 3

May 14, 2010 | Matrix T3Xi Treadmill

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