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The manual and troubleshooting information is here. This is a plumbing feature I have never come across before.
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Posted on Sep 13, 2015
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Posted on Jan 02, 2017
The tank holding the proper amount of water is a good sign. The inside of the stool is like the GOOSE NECK under you sink. It always holds water. This may sound like a bit of a hassle to do but if all 3 toilets are identical, here is what you can try if you are a bit handy. Go to the hardware store and purchase 4 toilet wax rings with a plastic flange and a few sets of toilet floor flange bolts(they are cheap and you can always return if not used, as It is better to have xtra parts on hand). Turn off the water supply to the "Mystery Toilet". Leave the tank and everything connected to the stool. Flush the toilet and remove all excess water from the tank and bowl. This can be done with a shop vac, sponge or towel. Disconnect the water supply to the tank. Remove the bolts holding the stool to the floor and carefully remove toilet. Scrap off all the old wax from the floor flange and bottom of stool. Now go and repeat this proceedure to one of the toilets that is working properly. In other words Switch the "Mystery Toilet" with a "Working Toilet" and see how they react. If the working toilet does it in the same bathroom and the "Mystery Toilet" does not do it in the other bathroom then you probably have a VENTING PROBLEM. If the "Mysery Toilet" Does it in the other bathroom then you most likely have a Defective Toilet. This Job is best done by 2 people, as it can sometimes be challenging to center the new wax ring on the toilet flange. Reconnect to the floor and reconnect water supply to the tanks. DO NOT OVERTIGHTEN BOLTS to the floor flange as you may crack the toilet. All drain lines must be vented properly for water to flow. If you are curious check out drain venting on the internet. Also, sometimes a vent can become obstructed with debris, ice, bird nest, etc.. I would 1st check the vent on the roof visually and then have someone flush and listen. If you believe the vent is clear....Then do the toilet switch and go from there.....Hope this helps and Happy Holidays....Joe
Posted on Dec 21, 2008
SOURCE: Toilet won't shut off
Does it leak from the overflow? If so then the washer at the top of the Fluidmaster needs to be replaced. If it is not going over the overflow then you will need to replace the flapper on the flush valve.
Posted on Apr 11, 2009
One of two things is the problem. First, make sure that you have a tight chain with little slack. If there's too much slack, the flapper won't catch in the passing air to stay up. Second, the flapper is not correct for that style of toilet. You might want to look into purchasing a new Kolby filter that has a removeable cone in the center. Move that cone to 12 o'clock to allow the maximum amount of water to run through the flush valve. If the flapper you have now is flat, it needs to have a cone in the center on the underside.
Posted on Jul 10, 2009
SOURCE: Toilet flushing problem!
The siphon mechanism works on a vacuum principle. If there is the slightest damage to the siphon membrane you will experience the problem you describe. A new siphon is required.
Posted on Jan 20, 2010
Im Rossouw. qwalifide plumber
Ur problem most likely is ur arm conected to your flush handel.
If the arm is iron, try bending it down so that when u use the handel it has more leverage tolift up ur sistern flush rubber and create a flow facume as we call it.
if its plastick.... u must ajust the hight of ur flush meganisem by turning the head were the arm is conected left and pushing it down and turning it right to fasen it again. this will also work for iron arm bt is un nessesery for iron arm.
ajust hight until problem is solved.
Please rate my advice thanx :]
Posted on Jul 10, 2010
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