Question about Dyson DC44 Animal Cordless Vacuum
We have cleaned and cleaned this thing, my wife is ready to throw it over the gallery edge. Still will not run on a continuous basis. I'm sure we aren't the only ones having this problem. Is there a fix? Can I disable the switch that shuts it down when it is supposedly over heated? I'd rather just burn the thing up and be done with it than keep doing what we are doing. NO MORE DYSON FOR US!!!!!!!!!!!!!
Its also routinely a loose battery connection. If you turn on the unit and just giggle the battery unit below and it shuts off, then you have this problem. I fixed mine by gently pushing the main battery posts (on the motor unit side) apart a bit to give it a more solid contact with the battery contacts. Also on both the motor unit and battery ends they have 3 contact points as well. Not sure what these are for, but i scraped both ends of the 3 contact slides to ensure no corrosion was affecting electrical transfer. So far it runs flawlessly again.
Posted on Apr 28, 2013
I've herd that many stores about these hand held Dyson and know one knows the problem not even Dyson, needs new battery / needs new circuit board none work the best bet is get big hammer and smash it to peaces then throw it over the gallery edge,,
Posted on Jan 06, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I am going to sound like a broken record but here is my same answer to another person with the same problem.
I have I had the same problem with my Dyson DC16, where it only runs for a few seconds at a time with each trigger pull. My husband called Dyson (Canada) and without hassle they shipped us a replacement part which I just received this morning. The replacement part sent to us is: DC16 Main Body with Rating Plate. It is also under warranty for 1 year. The great customer service makes up for the flaw in the machine. Also, Dyson is aware of the problem. Hope this helps.
Posted on Oct 30, 2009
1. Check the on/off button these can also be troublesome and if you've stood on the cable once or twice you could have a break in the wire and it's shorting, check by turning on and wiggle cable around where it enters machine.
2. Faulty thermocouple, it is held in a white plastic housing screwed with one T15 torx screw to the motor housing. You could replace it but I just shorted mine with some wire and it hasn't failed since and more importantly not caught fire yet!
Posted on May 28, 2009
I had the same issue. Got on the phone with Dyson. THe vacuum has a safety feature where if the motor gets too hot it cuts off. You have to leave it for 45 minutes or so and then it will work again. There is an underlying issue though. My problem was the black gasket thats in the debris bin shifted, probably from when emptying i pushed it on something. The black gasket should actually hang off the bottom like a skirt and the 2 groves should fit in on the groves of the gray mechanism. This seal is what provides 100% suction. Because of this..my vaccumm has been accumulating pet hair by the belt which i hear alot of people talking about and especially in the filter area. This is because I broke the seal by not having the gasket in place properly and it wasnt sucking 100%. They are sending me a complete new cyclone unit which has the debris catcher as well as she said its probably so caked up with debris it will never work again 100%. no questions asked they are sending it to me free of charge.
So if you remove the clear cyclinder debris catch thing all you will have is the purple cyclone on top and on the bottom is the black rubber gasket....
Posted on Jan 04, 2010
SOURCE: dyson dc07 animal\ no suction
There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.
Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.
Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:
Here's another picture, that is the RIGHT way to install the soleplate:
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.
Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219
Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:
Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.
If these solutions still didn't fix your problem, I'd be happy to try and help you further. Just use the Clarification Request, or comment section here on the Fixya repair page.
If this repair was helpful to you, please be sure to rate this repair as helpful by clicking the thumbs up icons in the top right hand corner of the repair. Thanks so much!
Posted on Apr 04, 2010
Tips for a great answer:
Sep 10, 2016 | Dyson DC44 Animal Cordless Vacuum
Feb 22, 2015 | Dyson DC44 Animal Cordless Vacuum
Aug 28, 2014 | Dyson DC44 Animal Cordless Vacuum
Aug 27, 2014 | Dyson DC44 Animal Cordless Vacuum
Aug 06, 2014 | Dyson DC44 Animal Handheld Vacuum Cleaner
Mar 10, 2014 | Dyson DC44 Animal Handheld Vacuum Cleaner
Dec 01, 2013 | Dyson DC44 Animal Cordless Vacuum
Mar 03, 2013 | Dyson Animal Bagless Cordless Hand Vacuum,...
Dec 17, 2012 | Dyson DC44 Animal Cordless Vacuum
14,453 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: