Question about Brother SE400 Computerized Sewing Machine

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Brand new Brother SE400 reverse not working.

I just got a Brother SE400 sewing and embroidery machine and can not get the reverse button to work. I followed the directions and it just seems to sew in place. My old Singer was easy. You just pushed reverse and it reversed, in straight or zigzag stitch. It threads the needle for you, but no reverse. Is there some trick to it. I am getting so fed up, I am ready to return it.

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I would suggest returning the machine

Posted on Jan 07, 2013


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The brother website has a users manual for it that can be downloaded. Use this link to get it:

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Look at the feed dogs under the foot see if they are raised high enough to pull the material through.

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SOURCE: Machine sews zigzag although stitch is set at 0 for straight

It must be a design flaw- things don't always last like they are supposed to. I would personally check the physical reason it is not responding... knowing what it would take to make it stop moving- or whatis causing it to. *perhaps the switch isn't working to stop it- or the mechanism that controls it is worn down. If it was new- I'd return it- but there are only a few options at this point.

Posted on Jan 13, 2009

  • 1 Answer

SOURCE: My Brother LX 3125 does not sew zig zag stitches

Mine did the same thing. The needle is probably to high. Do not insert the needle all the way to the top. Lower it a bit and it should zig zag!

Posted on Feb 13, 2010

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