Question about Sentry FIRE-SAFE Combination Safe DS3431, DS3431
Forgot orally forgot combination to safe it's an older 1960's sentry fire safe very heavy
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Posted on Jan 02, 2017
First, find your safe's Model and Serial Number.
The Serial Number is in this packet, and is also printedon the small label beside the door hinge (outside). Send a copyof this, a notarized letter (last name must be different than that of owner) stating you are the safe's owner, and a check or money order for $12.00* (U.S. funds) to: Sentry Group, Dept. 200,
882 Linden Avenue,
Rochester, NY 14625-2784 USA.
If using a credit card (Visa/Mastercard only), call 1-800-828-1438
and fax your Model and Serial number with the notarized letter
That's the best you can do... without hiring a safecracker :)
Posted on Mar 04, 2009
Make sure you are working the dial properly for this type of safe. With the door lever fully counter clockwise, turn the dial clockwise a couple turns to start. It should turn quietly. Then turn the dial counterclockwise (LEFT) to the first number in the combination. Now turn the dial clockwise (RIGHT) a full turn passing the first number again, and additionally clockwise to the second number. Then turn the dial counter clockwise from the second number directly to the third number. Try to open with a sharp movement of the door lever clockwise. If this does not work the first time try adding or subtracting ONE to each number in the combination in case the mechanism is worn. If it still does not work it is time for a drill and a power saw to cut the thing open!
Posted on Mar 15, 2009
They should be able to help. I would try calling first, to avoid paying the $12 to retrieve the combo, but with the serial number of the safe, they SHOULD be able to help you over the tele.
Posted on Feb 08, 2008
Tips for a great answer:
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