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Our hisense air conditioner will turn on but only the fan works, it will not blow out cool air. Is there a part which needs replacing?
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Posted on Jan 02, 2017
SOURCE: Delonghi Pinguin Air Conditioner
I sat on hold with Delonghi for about 25 minutes before I talked to someone this morning. Expect a long wait before you get helped.
For this specific problem (unit works, just doesn't blow cold air), the unit MUST be sent to an authorized repair facility. No repair facilities in Texas. The closest one to Texas is:
All-Brands Appliance 5008 W. Linebaugh Ave. Suite #8 Tampa, Florida 33624 813-908-2002
Delonghi said they will cover mine under full warranty up to 13-months. No RMA needed, just a photo copy of the purchase receipt for the unit. Outbound shipping is something not covered by Delonghi, but they will pay for parts, labor, and return shipping.
All-Brands said they don't have any specific requirements for packing, other than making sure the casters on the bottom of the unit are well-protected. It is common for them to break during shipping. They recommended, though, that if you have someplace nearby that does professional packing, like a UPS Store, to take it there. It's not a requirement, just a recommendation.
Along with the unit send a copy (not the original) of your purchase receipt, your name and telephone number, and the address to where the unit will be returned. Also, include a detailed description of the problem with your unit.
I REALLY hope this information helps someone!
Posted on Jun 09, 2008
if you used it alot, i would check it for freon.
checkthe air filter, make sure it's not dirty.
check the front panel, make sure there's no "ice/frost" in the unit.
Posted on Jun 30, 2008
SOURCE: rear air conditioner
could be an electrical problem.
the solenoid for the rear evaporator is not being switch on to let refrigerant flow to the back evaporator .
another problem could be if you do not have a solenoid, then maybe the rear expansion valve is clogged that is why no refrigerant flow to the back.
tnx 4 using fixya,
Posted on Oct 08, 2008
when its flashing its in a 5 min delay mode if you wait 5 min and still flashing you may need a new stat. but give it a full 5 min.
Posted on Sep 20, 2009
You air handler and condensor run off of two seperate circuit breakers. They share the same control voltage source. With the air handler responding to the thermostat setting, we know you have control voltage. You either have a problem with the line voltage at your condensor or something is happening in the control. Check your circuit breakers and/or fuses to your outdoor unit. Also, look for a red button near the area where the refrigeration pipes enter your condensing unit. Push the red button. If it starts to run, your unit went out on High Head Pressure. A dirty air filter this time of year can cause head pressure problems in the heat cycle (assuming this is a heat pump). Also check for cleanliness of the condensor coil and ensure proper operation of the outdoor fan motor.
There are a couple of components inside the condensor that could prevent it from running. One is the contactor. If the contacts are pitted or if a bug crawled in between them, it will prevent the unit from running. Another component is the Dual Run Capacitor. If this fails, it could prevent operation of your outdoor fan and compressor. Don't forget to check all your wires and connections. Always shut off all power prior to reaching into the electrical compartment.
I hope you find this to be very helpful moving forward. :-)
Testing Run Capacitors
Failed Compressor Contactor
Posted on Apr 03, 2010
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