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How to re-set Login & Password

Bought this ADEDVR004016 EDVR American Dynamics from a bankrupt company but do not know what Login & Password they set up. The EDVR Client popup screen does accept the default Login: admin and Password: 9999 But this Login & Password is not accepted by the Login EDVR popup screen When using the Web Browser the default Login in: VIEWER Password: 0000 is accepted but no other Logins meaning admin 9999 or ADMIN 0000 Full system access is obtained by knowing the "administrators" Login & Password but without this information unable to set this system up on my home network How can the Login & Password be re-set?

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Where can I print off a free manual for the American Dynamics DVR Model# ADDG4016 320GB and where can I get a replacement remote control for it? I would appreciate any help you can give. Thank you.

You can get manuals from the maker site

but there seems to be a problem with your model number

Remote control from American Dynamics direct or ebay.

american dynamics replacement remote Google Search

This has NOT been an easy search. I would contact American Dynamics as this is a piece of really specialist equipment.

Customer Service For all inquiries related to orders, return/repair authorizations and product availability, please click on the email link below. Alternatively, you many also use the phone numbers listed below. Please note: If you have technical questions about products, services or installation, please use the Technical Support request pages to submit your questions. > Technical Support

Contact customer service by email or phone mail_pic.gif By Email phone_pic.gif By Phone North America: Phone: 800 507 6268 Europe, Middle East and Africa: Phone: +44 (0) 208 750 5660 .
Customer Service

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