Question about Dell W1700 17 in. HD-Ready LCD Television

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Dell W1700 LCD TV static audio and b/w picture

My Dell W1700 LCD TV picture is only in black and white. The audio is riddled with static. It is hooked to a satellite system. Is there a fix or is it ready for the monitor graveyard?

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Hi bsut96,
Check the cable between the monitor and the box for damage. Try a new cable. It may be a problem with the input board but it sounds like a cable problem. Let me know what you find and please rate this solution. Lone99star

Posted on Jan 20, 2009

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I have brought this TV [Dell W1700 17 in. HDTV-Ready LCD Television] in the US and have brought it to India. Now when I plug in the video cable I get BW video only without any audio. Please suggest.


Hi ti, My name is John. Welcome to FixYa. Usually when this happens, you have to go into the menu and do another channel search (auto search) or scan, but make sure you have all your cable, wires hooked up properly. While in the menu, make sure you have selected the country that you are in. Thanks for choosing FixYa......John

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John here, a customer advocate at Dell headquarters. You can access the main menu by pushing the MENU button. From there you should have access to brightness and contrast controls, color settings, and image settings, among others. You should be able to adjust the settings so that white looks white, and black looks black. If you can't get it where it needs to be from these controls, it may indicate a problem. Call support if that is the case.

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Backlight Inverter for Dell W1700 LCD TV Item number: 160091846270 Ebay

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