Question about LeapFrog Tag Reading System
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Tag will not update
I have had the same problem!! Running windows 7 64 bit. I am stuck in the same do-loop. I tried different usb port (as advised), downloaded 2 different installers from their web site, and verified the tag reader is "seen" under the USB controllers on my PC.
You also should check the following:
With TAG reader off, plug into USB port - if it does not automatically turn on device is defective.
IF it turns on do the following:
Click on the Windows start button (the small icon lower left of your computer). in the search box that comes up type devmgmt.msc and the device manager will open. Scrool down till you see Universal Serial Bus controllers and verify you see the TAG reader listed and verify there is no ! (exclamation point) next to it. If you see the exclamation point it may mean the driver is missing. If this is so right click and select properties, on the driver tab click update driver, on the next screen select browse my computer for the driver software. If you need to specify where to look try c:\Program Files\LeapFrog\LeapFrog Connect\TagUSBDrivers.
This was not my problem so I am still stuck - hope you solution was this easy. Anyone with any ideas I would appreciate help also. Customer service was unable to resolve.
Posted on Jan 04, 2013
Tips for a great answer:
Jul 26, 2012 | Toys
Jun 29, 2011 | LeapFrog Leapster 2 Learning System
May 03, 2011 | LeapFrog Turbo Twist Fact Blaster
Mar 18, 2011 | LeapFrog Leapster 2 Learning System
Dec 26, 2010 | LeapFrog Tag Reading System
Jul 02, 2010 | LeapFrog Tag Reading System
Apr 30, 2010 | LeapFrog Tag Reading System
Dec 27, 2008 | LeapFrog Custom Learning Case
Dec 24, 2008 | LeapFrog Tag Reading System w/ Bundle
41 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: