Question about HP Officejet 7210 All-In-One InkJet Printer

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Color cartridge is not intended for use in this printer

I recently relocated my printer from my living room into my bedroom and when I plugged in the power I now have this error message on the display panel. It worked fine prior to relocating it. Any thoughts?

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  • Pat Batta
    Pat Batta May 11, 2010

    what's the error message?


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Check to see that the printer cartridges are inserted properly and locked in place.

Posted on Jan 20, 2009

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I cleaned costco color print cartridge and printer contacts but still get msg to replace, not intended for use in this printer

H/P will give you many error codes before it lets you use a cartridge not made by them. It's very annoying.

Apr 15, 2015 | HP PhotoSmart Printers & Copiers


How to solve Print Cartridge Problems ?

One of the following messages may appear on your the control panel display
  • Color or Right Print Cartridge is not compatible
  • Incorrect Print Cartridge(s)
  • Print Cartridge Problem
  • Incorrectly Installed Cartridge(s)
  • Black or Color Cartridge(s) Failed
  • Color or Right Print Cartridge is not intended for use in this printer

Step one: Remove and inspect the cartridge
Step two: Make sure the cartridge is compatible
Step three: Clean the cartridge contacts

1. Open the printer lid and wait until the carriage stops moving, and then unplug the power cord.
2. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
NOTE: If you are removing a tri-color, photo, or gray photo print cartridge, try to clean the contacts quickly enough that the cartridge is not outside of the printer for more than 30 minutes. The ink can dry and clog the nozzles if the cartridge is outside of the printer for too long.
3. Dip a clean cotton swab in distilled water, and then squeeze it to remove most of the moisture.
4. Clean the print cartridge contacts. Do not touch the nozzles.
5. Clean the contacts inside the carriage, inside the printer.
6. Either let the cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it.
7. Reinstall the cartridge, plug in the power cord, close the printer cover, and then try again to print.
Step four: Reset the printer
Step five: Replace the cartridge
Step six: Print in backup mode
Step seven: Service the product

on Jan 03, 2010 | Printers & Copiers

1 Answer

I recently replaced both the black and the color cartridges but I'm still getting the message to replace the color cartridge. Please explain why this would happen and if i can fix it?

The problem could be due to a communication failure between the color cartridge and the All-In One (AIO) or by a short in the color cartridge. Here's what you can do:
  1. Try to re-seat the cartridges in the printer. Open the printer cover > remove the cartridges > close the printer cover > re-brick you printer by pulling out the power supply - black box behind the printer where the power cord is plugged in, and re-plug after 10 seconds. When the printer turns on, reinsert the cartridges and close the cover. Try to print a document again to verify that the problem is fixed.
  2. Try to insert a different known working cartridge to identify if it's a faulty cartridge issue.
  3. Ensure that you are inserting original supplies. Refilled, re-manufactured or clone cartridges are not recommend for use with your printer. These are unreliable and tend to fail unexpectedly. If you're using genuine Lexmark cartridges yet it continues to fail, please contact the Lexmark Technical Support Center for further assistance.

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1 Answer

My printer error says: Color cartridge inserted is not intended for use in this printer

That printer is intended to use the HP 95 and HP 97 cartridge. If anything other than these are inserted then it will not operate. Check to be sure your color is one of these two. If it is then you should take that cartridge back to where you bought it and get it exchanged or contact HP.

Mar 18, 2010 | HP OfficeJet 6210 All-In-One InkJet...

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Hp psc 1401 printing slow problem

Reset and relocate the productA power reset drains power from the product and returns the product to the same settings after restarting. To eliminate any potential power deficiencies that might hinder a successful alignment, HP suggests you move the product to another location and plug the product directly into a wall outlet. Follow these steps to reset and relocate the product.
  1. Press the On/Resume button to turn on the product.
  2. With the product turned on, disconnect the power cord from the back of the product.
  3. Relocate the printer to a different power outlet, preferably an outlet in a different room.
  4. Plug the power cord directly into the wall outlet. Do not use a power strip, extension cord, or surge protector. CAUTION: Do not reconnect the power cord to the back of the product at this time.
  5. Load letter or A4 size unused, plain white paper in the tray.
  6. Reconnect the power cord to the back of the product.
  7. Press the On/Resume button to turn on the product. The product automatically prints an alignment page.

Oct 13, 2009 | HP PSC 1401 All-In-One Printer

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"Cartridge Error: Cart. on left is not intended for this printer"

HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....


Apr 19, 2009 | HP Officejet 5610 All-In-One InkJet...

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My Lexmark x3550 isn't using the photo cartridge.

There is no way to use the photo cartridge by itself, it is intended to supplement the color cartridge, so printing with just the photo will not give you good results, even if it were possible.

Apr 14, 2009 | Lexmark X3550 Printer

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Cartridge error

the contacts are old on the cartridge. try a new cartridge or clean the old cartridge contacts with a pencil eraser.

Jul 24, 2008 | HP PSC 1610 All-In-One InkJet Printer

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HP 1610 Won't Recognize the Color Cartridge?? Please Help!

i don't know who checks these messages, but I have the exact same problem, also with my mom's printer. it is no longer under warranty so HP wants to charge me thirty dollars for them to tell me how to fix it over the phone. no thanks.

Jun 04, 2008 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Cartridge is not intended for use in this printer

Under the setup menu, then under preferences, there's an item where you can change the language & country. I don't know if that will have any affect on the cartridge selection though.

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