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AC adapter on my 7150 died..no power to the printer. How do I get the inks out withoug power....cycle power to bring cartridge caddy to center for removal
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Cleaning the ink cartridges with the HP Printer Toolbox
Click Start .
Click Settings .
Click Printers .
Right-click the icon of the printer in use.
Click Properties .
Click the Services tab.
Click Open the HP Photosmart Toolbox or Service this device.
Click the Device Services tab. This tab does not display in Windows XP; proceed to the next step.
Click Clean the Print Cartridges .
Follow the onscreen prompts.
Manually cleaning the ink cartridges
Turn the printer on and lift the top cover.
After the ink cartridges have moved to the center of the printer, unplug the power cord from the back of the printer.
Remove the ink cartridges and place them wide side down on a piece of paper.
Prepare a clean, foam-rubber swab or a lint-free cloth slightly dampened with water.
Locate the copper-colored circuitry strip on the back of each cartridge.
Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the nozzle plate.
Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or a lint-free cloth to remove moisture from the contacts.
Cleaning the ink cartridge cradle
Assume an eye level position with the HP Photosmart printer.
Locate the ink cartridge cradle.
Using clean, moistened swabs, wipe the underside of each wall of the carriage where fibers may collect and come in contact with the paper. Repeat until no ink residue is seen on a clean swab.
Reconnect power cord when finished cleaning.
When finished cleaning the ink cartridges and the cradle, print a test page.
You have to do the maintenance trigger. Press and hold the power and key for few seconds and the ink cartridges will come to the center.
Also you can power off and use a manual turning of the motor drive to bring the ink cartridges to the center but is so you must reinstall the drivers after un installing keeping the printer powered off from the PC.
There are two possible malfunctioning in this case.
Issue with the cartridge.
Issue with the printer.
Its better if we start resolving this issue linearly and logically first by following these steps as given in the manual on the following link. Please click here: Missing, Faded, or Dull ColorsIf the above doesn't help, we might try a printer reset to bring it back to the default print settings and configuration.
Performing a Partial Reset
Disconnect any universal serial bus (USB) cables attached to the printer.
Open the print cartridge door and remove the print cartridge.
Close the print cartridge door
Press the Power button to turn the printer off and wait for the printer to shut down before proceeding to the next step.
Unplug the printer AC adapter from the printer and the wall outlet or surge protector.
NOTE:
The adapter itself has an overload trip that may need resetting, but will not reset if power is flowing to it.
Wait approximately fifteen to forty-five seconds and proceed to the next step.
Plug the AC adapter back into the wall outlet, and then into the printer, but do not plug in the USB cable.
Wait for the appropriate missing print cartridge error to verify that the printer can recognize this error.
Open the print cartridge door and re-insert the ink cartridge.
Print an internal test page.
Remove any memory card, if inserted.
Use the arrows (
) to highlight Print test page
.
Press Print
to begin printing a test page.
This is how the Test Page looks like:
If still the printer is not printing the way it should, we might think of going for a HARD RESET by following the steps below:
Performing a hard reset of the printer
Unplug the power cable from the back of the product.
Unplug the power cable from the electrical outlet.
Wait 15 seconds.
Reconnect the power cable into the product and then reconnect the power cable into the electrical outlet.
If the product does not turn on, press the On
button.
Try the following tricks:
Disconnect any USB cables attached to the printer and remove any memory cards from drive bay.
Restart the computer.
Unlock the ink cartridge locking clips.
Remove all ink cartridges.
Lock down the ink cartridge locking clips.
Close the main printer door
Turn the printer off with the Power button and wait for the printer to shut down.
Unplug the printer AC adapter from the printer and the wall outlet or surge protector.
Wait approximately fifteen to forty-five seconds to allow all current to dissipate from printer.
Re-plug only the AC adapter into the wall outlet then into the printer, but do not plug in the USB cable.
Wait for the appropriate missing ink cartridge error to verify that printer can recognize this error.
Re-insert one ink cartridge only, to minimize confusion in case one of the cartridges is defective, and print an internal test page.
If no errors are found, insert the other ink cartridge(s) and ensure that they are functioning by performing internal test pages or calibration pages. If an error occurs due to a defective cartridge, perform the appropriate steps for Resolving Ink Cartridge Rejections.
After returning to the main Windows screen, reconnect the USB cable to the computer then to the printer.
Good luck.
Thanks for using FixYa.
Forgive me for asking this, but roughly speaking about 80 to 85% of problems involving ink or toner are resolved by the following: Are you using a manufacturer’s factory new ink cartridge or toner? If you are using a refilled (worst possible choice) cartridge, toner or ink, or third party cartridge (2nd. worst possible choice) that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead. If you are using the manufacturer’s new ink cartridges, then please contact their technical support group.Factory new cartridges usually have warranties on them. Don
lift the top while the power is on and the heads shoud caddy over and stop in the center. There is a snap in front of these cartridge holders numbers on the cartridges match the number with the new and they will move after you unhitch the clip the rest is all common sence
Try unplugging the ac adapter from the printer the leave if "off" for 30 sec. After that, power "on" then try again, if it doesnt go to the center, try unplugging the ac adapter again then connect after 15 sec w/ the access door open once you see the carriage pass the center try unplugging the adapter again. If after doing this the carriage is still jammed call tech support at 1 800 421 6699
1- powering off the printer and leaving it for 30 sec. then powering back on... test 2- power off, open the cage, move cartridge caddy to center to remove cartridges... clean cartridges nozzles with a damp cloth, clean cartridge connectors as well as cart caddy connectors with a soft cloth.. no water. re test by replacing the cartridges and powering on the printer.
if the operator still has the message. power of, try with 1 cartridge at a time, turn on printer and try to COPY any document...
if all of that is still failing, then as the Lexmark rep told me, i'm sorry for any inconvenience this brings you, you have a defective printer.
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