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Pilot Light will not remain lit

I have a GE SmartWater Heater Model GG40T6A. After folling the instructions for lighting the pilot it will not remain lit.

Unit is about 5 years old. And has been running fine. I did not have hot water this morning. I check the pilot light this evening and it was out.

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Try this, turn the black gas ****, on top of the control box, to the Pilot position. Set the temp. control on the front of the box to the desired temp. Then, hold a match or whatever else you use to light it, next to the end of the pilot, then, while holding the match to the pilot, press the reset button on top. When the pilot lights, continue to hold the reset button down for about 1 minute. Then, after a minute, turn the gas **** to the ON position, then it should remain on.

Posted on Jan 20, 2009

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SOURCE: GE Smartwater Heater model# GG40T6A won't stay lit

Look and see if your pilots flame is touching the themocoupling ,if it isnt then cleane your pilot orfice.If that dosnt work replace thethermocoupler.I would also check the draw. Hold alit match or a cigerett up to the draft diverter (the air space between your heater and the vent. If it dosent draw the smoke up the vent it meanes your vent is stoped up or you need to raise it.

Posted on Dec 02, 2009

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How to light pilot


Assuming it is not an electric spark, but is really the type with a real pilot light:
Move the gas control on the water heater to PILOT
Push the valve handle on the gas controller down to start the gas flowing to the pilot.
Using a match, light the gas at the pilot while holding the gas controller valve handle down.
Keep the gas valve handle depressed for 30 seconds after lighting.
Release the gas controller vale handle - the pilot should remain lit. If not, repeat lighting one more time
Once the pilot remains lit, turn the gas controller valve to On - this should cause the main flame to come on.

NOTE: DO NOT LIGHT A MATCH IF YOU SMELL A HEAVY CONCENTRATION OF GAS - CALL A SERVICEMAN AND VACATE THE AREA

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1 Answer

I have a 40 gallon natural gas operated Rheem manufactured GE smartwater that has been shut off since pilot could not be lit. I would like to lit the pilot but I would like to know if I should switch the...


Not enough information is given.
Add a comment any time.

Why did water heater turn off?
If water heater was exposed to flammable vapors like gasoline, paint thinner, paint, leaking gas line, etc, then the 'single use gas shut off' might have tripped.
If water heater is older and the burner parts never cleaned, then combustion chamber can experience overheating, and that can trigger 'single use shut off.'

Instructions for lighting water heater should be printed on side of heater.
Follow the instructions and see if water heater will light.
Then check if flame is clear blue. If flame is yellow-orange, then burner parts need to be cleaned.
If water heater will not light, then combustion parts may need to be cleaned, and air intake cleaned, and 'single use shut off' could also be tripped.

Also possible that gas control valve thermostat is bad.

Open following link to help identify gas valve and see illustrations and read information about cleaning combustion parts:
http://Waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
http://waterheatertimer.org/How-to-adjust-water-heater-temperature.html#intelli

Sep 10, 2011 | Rheem 40 Gallon FVR NATGAS Low WATER...

1 Answer

I have a GE smart water heater model GG40T6A. the pilot light will not stay lit. what can i do?


The pilot light jet may have got a little bit of dirt or grit in it which is preventing it from keeping alight. Try probing the jet with a fine piece of wire to see it the blockage can be dislodged. You may have to unscrew the jet to clear it by blowing air through it. Make sure gas is turned off first before removing any parts.

The pilot light also has a thermocouple that allows gas to the pilot light while the flame is burning. If flame goes out it shuts gas off to the pilot jet. The thermocouple is bypassed by a switch during the initial ignition and once the thermocouple warms up after a minute or two of holding in the bypass switch, it should maintain the pilot. If, after cleaning, the pilot light keeps going out, it would seem that your thermocouple is faulty and needs to be replaced

Oct 08, 2010 | General Electric GE SmartWater Household...

1 Answer

I have a 40 galon GE Smart shield water heater, Model: SH40T12AVH00, Serial # GELN0805V13908. The pilot light is lit but the burner will not stay on for more than 2 secods and then shuts-off.


I believe this unit does not have a standing pilot light and lights each time? Have you reinstalled all doors back into the heater? It sounds like the main burner is blowing the pilot off the thermocouple. You might try replacing the thermocouple. You can download a manual here: http://products.geappliances.com/ApplProducts/Dispatcher?REQUEST=SpecPage&Sku=SG40T12AVH00

Aug 02, 2010 | General Electric GE SmartWater Household...

1 Answer

Pilot won't stay lit


What color is the pilot flame? Yellow/orange or blue? Look at the tip of the thermocouple where the pilot flame is heating. It should be a smooth round tip. If the tip is partially burn't off or ridgid, replace the thermocouple. After the pilot is initially lit, does the burner come on too? Take a flashlight and look up inside the water heater above the burner. Do you see a lot of soot build-up? Light a match at the top of the water heater at the draft diverter (it attaches the venting to the water heater) and blow it out and see if the smoke gets sucked into the diverter or blown out. It should get sucked in. If not you may have vent blockage or soot build-up.

May 15, 2010 | General Electric GE SmartWater Household...

2 Answers

Natural gas hot water heater not stying lit


Probably a bad solenoid in the gas valve. Higher voltage of a new thermocouple keeps it open longer but it still fails over a period of time. Look into a new gas valve for the water heater.

Dec 17, 2009 | General Electric GE SmartWater Household...

1 Answer

GE Smartwater Heater model# GG40T6A won't stay lit


Look and see if your pilots flame is touching the themocoupling ,if it isnt then cleane your pilot orfice.If that dosnt work replace thethermocoupler.I would also check the draw. Hold alit match or a cigerett up to the draft diverter (the air space between your heater and the vent. If it dosent draw the smoke up the vent it meanes your vent is stoped up or you need to raise it.

Dec 02, 2009 | General Electric GE SmartWater Household...

1 Answer

The pilot light & will stay lit. untill the burner cycles on/off


MAKE SURE THE BURNER TUBE AND ORIFICES ARE CLEAN. MAKE SURE YOU HAVE THE PROPER LP PRESSURE.

Oct 05, 2009 | RTO Atwood Water Heater - 6 Gal LP

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