My camera was working fine. The battery was low, so when it died the lens stayed out, and didn't go back in like it usually would. It may have been dropped, I'm not sure. The next day I put new AA batteries in and the lens wouldn't come back in, and the screen stays blank. I don't know what the problem is.
My camera has done the same!!! I took the batteries out while it was still on. Its a bad thing to do but this has never happened me when I took them out. The low battery alert sounds and the camera swithes off. I will try and find a solution and I will put it here if I find one.
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If the menus come on but there is no video or picture from the lens, that is usually the CCD which is a sensor in the camera that picks up the image. If you need to have it fixed, it's only $79 total for the parts, labor, the servicing for the camera included and even the shipping back. Go to: www.CamerasAndParts.com They just service these Canon Powershots exclusively and they are excellent for service on these. Your exact issue is on their site, it's $79 for everything and they do superb work on these models. I hope that helps, good luck with the problem.
The only time that happens with mine is when I am low/out of battery power. I usually have to replace the batteries (even if the lens is still out) and then it works fine. Find it happens more often with rechargeable batteries because they still have a bit of power left, where regular batteries have nothing left after they 'die'.
They do, occasionally. Try removing the battery, leaving it out for an hour or so, and then put it back in again. If the manual says that there is a reset use that, but removing the battery usually does the trick.
the camera was last on the batteries were either extremely low, or they died and lens could have been kinda off track a little when it happened so it got stuck that way….Put in new batteries and If you lay the camera flat facing up at you and you look down and lens looks a little crooked….Push it slightly in the direction it needs to go to get back on track and when you hear the pop noise it’s fixed. Then when you turn the camera on if it stays on attempt to zoom in and out and the lens will then get back on track…and then TUrn it off and the lens should go back in
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:
When you opened it the cog connected to the motor which opens and closes the lens probably shifted and no longer has traction against the ring around the inside of the lens which turns it to open and close it. If you open the camera up again be extremely careful - the lens has loads of springs inside it - lose one of these and it won't work properly. I opened up the whole thing to try and fix my lens which had been jammed in after a friend dropped it. I fixed the lens but couldn't put the damn thing back together again to many tiny parts and no guide to the jigsaw!!
some times if the batteries get wet it will short the system and it won't turn back on... if you dropped it something may have shifted inside blocking the messaging systems inside the camera. i would take it to a local camera shop.
gears hang up alot or the lens was banged while out make the lens stay out.. a tiny motor that drives these gears might be bad,
might be a low battery, sometimes other errors make the camera just shut down with lens sticking out, I used baby oil once to free a sticking lense mech but only like 1/8 of a drop.
your problem doesnt sound good and i think you added more.
My daughter just had this problem with her camera. The camera was off with the lens barrel extended. When I looked at it closely, I noticed that the inner part of the lens barrel was at a slight angle to the camera. I pushed firmly on the low side of the inner part of the barrel, and it popped the rest of the way out. Camera works fine now. Good luck!