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One, you've overloaded the washer with clothes, throwing the washer basket on tilt because of the extra weight and force against the agitator. Remove the wet clothes from the washer and try continuing the cycle.
Two, One of the elastic/spring arms that centers the basket inside the washer housing has broken and is allowing the basket to simply flop around. Disassemble the washer and inspect the basket supports.
Three, The center post that the washer basket sits on is going bad - The most common reason is that the bearings have gone bad. Disassemble the washer and replace the bearings at the base of the basket where it connects to the motor.
let the machine rest for a long time (cool off) then with no water or clothes try spinning it...
no spin problem can be several headaches:
too much clothes (too heavy)
drive coupler broken
broken lid switch
clothing in pump
clothing in between basket
clutch locked up
brake locked up
it is hard to determine exactly without being there to help you...just check what you can... if you have additional questions let me know
its possible the ears on the top of the drive tube have worn alowing the basket drive block to slip and not turn the clothes basket with authority, or the basket drive block has just worn from overloading and needs replacing.. is easy to verify by looking.. best of luck, ttfn
You can look at this as to how lint/whitening from your clothes can be removed---
This is due to un-dissolved soap and is worst in a colder climate where the cold water entering the washer is much colder than normal.
Cutting usage to 1/2 of what it says will still wash good and also cut your chances of getting "whiting" on your clothes.
Over loading the washer is another cause: Even if the agitator is suppose to go back and forth, the clothes are not. If you can hold the lid button on your washer so you can watch the clothes wash, they should 'roll" in the basket and not go back and forth like the agitator. The clothes will go down the side of the agitator, across the bottom of the basket, up the side of the basket and across the top of the water in a rolling motion. Overloading is not just too many clothes but also too little water for the size of the load is another way of having a overloaded wash load.
Water temp is also important: Use a thermometer to test the temp of the incoming water in your washer. Hot water should be close to 140 degrees F.
if less than 2 yrs warranty and washer has 2 yr warranty (ck owners manual) call service ..if not remove plugs on front sides of top remove phillip screws lift top outer tub is supported by 4 swing arms one or more is probably loose or broke but can be replaced also have known then to just pop out of position with really bad off balance load
I'm sorry but the white spots will be due to bleach. It may be that there was undissolved bleach in the washer after the first load. Maybe some of it came out with the whites and lay in wait in the basket.
I doubt the makers would guarantee anything for 7 years, so no free basket or installation is likely. Seems there is a chip in the enamel and dampness / water from the previous wash days before sits there collecting iron as rust particles.
For the time being you could try rinsing the machine out before the first load. That might prevent the rust marks or reduce them.