Question about Apple iPod nano

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Frozen nano My IPod nano has frozen. It's just a few days old. It says it is now playing but it is not doing anything. Cannot be turned off. It is charged. Please help

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  • bowltt Jan 26, 2009

    I have the same problem on mine. I tried to restore it, but my computer cannot even find the ipod. it's frozen on one screen and nothing will unfreeze it.

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  • 92 Answers

Hi,

First try this:

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

  • 2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

  • If that doesn'e work, then try this one:
    1. Open the Control Panel.
    2. Double click on Administrative Tools. Note: If you don't see Administrative Tools, look at the left column in Control Panel for a link that says, "Switch to Classic View," and click it.
    3. Double click on Computer Management.
    4. In the left column, click on Disk Management.
    5. Locate the iPod and right click on it, then click Change Drive Letter and Paths.

      Frozen nano - ts1493_1.jpg
    6. Click the Change button.

    7. Use the drop-down menu to select a new drive letter. Note: Make sure to choose a new drive letter that is not already assigned to a network drive. The drop-down menu will display all available letters that are not assigned to a physical drive. Drive letters that are assigned to a network volume will still be listed here. It is also a good idea to assign a drive letter other than a, b, c, or d, as these letters are usually reserved for other system drives.

      ts1493_3.jpg
    8. Click OK.
    9. Click Yes on the confirmation dialog.

      ts1493_4.jpg
    10. Close the Computer Management window.
    11. Restart your computer.

    Posted on Feb 04, 2009

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