Question about Zenith Z50PX2D 50 in. Plasma HDTV
We have a 50 inch zenith plasma tv..we heard a crack than a loud pop and had a burning smell. Is this tv worth looking into to have fixed. .
SOURCE: Broken Plasma TV
The plasma display panel can be replaced part# BN96-03290A lists for $1,460.61 at Andrews Electronics. Throw in $300+ labor to do it and you be the judge.....
Posted on Sep 16, 2007
The sypical source of a bad smell is electrolytic capacitors that are failing. Please UNPLUG this unit and have it repaired. There is a slight but definite chance of fire. This is not a major repair effort at this time, but a delay will significantly increase the repair cost. Please have this serviced ASAP.
Posted on Jul 18, 2009
SOURCE: Samsung 50 inch Plasma cracked
Sounds like a stressed area gave way.
Plasmas are high vacuum tubes with a lot of unsupported surface so your problem may not be uncommon.
Can’t promise you satisfaction in your unenviable situationbut you are not alone in your consternation with Samsung:
Posted on Jul 24, 2009
Please take the time (5 min) to file a complaint with www.consumeraffairs.com you will see that you are not the only one with this exact same issue on this zenith plasma model Z50PX2D:
Posted on Jul 29, 2009
SOURCE: 50 " Samsung Plasma TV
I purchased a 50 inch Plasma Samsung TV last June 2009. The plasma screen cracked as well in December 2009. No evidence of physical damage. Samsung first said it was normal wear and tear. So we argued that it was still under warranty. I had the TV less than 5 months. As well they refused to send a technician to look at it because I am from a small town, but they do sell the TV's here. So we sent in pictures as per request of Samsung customer service. Then then changed their story and said it was physical damage. To top it off, the customer service rep refused to even talk to us anymore to try and explain their decision.
So after a month of fighting and getting nowhere, we went to the business where we bought the TV. They told us they would fight Samsung over this issue. After a week they told us the same thing. So now I was supposed to just accept the fact my TV was broken and walk away, however, the fight was not over. My girlfriend messaged the head office of the company from which we bought the TV, and they said they would try and work with samsung to resolved the issue. Two months of waiting to find that Samsung refuses to answer them as well. So we made arrangements to have the TV driven to closest city 3 hours away, where it was taken t an approved Samsung repair center. Their technician says it wasn't our fault and forwards the paperwork to Samsung. STILL Samsung refuses to replace our TV. They say they are going to still go by the pictures, instead of listening to the repair center. We immediately launched a complaint with the Better Business Bureau. I advise everyone else to do the same. Get the word out how crooked Samsung really is to everybody.
I started a facebook page to promote this fact. "Samsung is screwing me Around". Please join and tell your story. Invite anyone you know that may be fighting with Samsung as well.
Posted on Apr 24, 2010
Tips for a great answer:
Aug 27, 2012 | Akai LCT2715 27 in. LCD Television
Feb 11, 2010 | LG 42PX5D 42 in. Plasma HDTV
Sep 08, 2009 | Zenith Z50PX2D 50 in. Plasma HDTV
Aug 20, 2009 | Zenith P50W26 50 in. Plasma Television
Jul 16, 2008 | Toshiba 50HP66 50 in. Plasma Television
Feb 11, 2008 | Zenith Z50PX2D 50 in. Plasma HDTV
247 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: