Has it ever worked? If new, return immediately. If it did work before then either the battery or the charger are the likely causes for this problem. If you know someone with a similar model then you can swap these to test.
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1. Press either the Date Book or Address Book button to see if you can turn on your handheld that way. 2. Perform a soft reset: Use the tip of an unfolded paper clip (or similar object without a sharp tip) to gently press the reset button inside the hole on the back panel of your handheld. 3. Make sure the power adapter is plugged securely into a working electric outlet and is firmly connected to the handheld. (If no outlet is available, your handheld can also be charged through the USB cable, but this takes much longer.) Note: Your handheld does not have an indicator light to indicate that your handheld is being charged. 4. Charge for another three full hours. 5. If your handheld now turns on, check the charging-battery icon to ensure that your handheld is being charged. Example: a. Connect the handheld to an outlet and turn it on. b. Tap Home . c. Look for the lightning bolt on the battery icon at the top of the screen. d. If you do not see the lightning bolt, repeat steps 3 and 4.
From a physics perspective, there may be a residual charge on some of the digital bits that could be read with sensitive instruments and manually reconstructed after hours or days of manipulation, but as a practical matter, your data is probably gone. Unless your data is worth tens of thousands of dollars or more, it's probably not economical to recover it, if it's even possible.
try turning it on while its on the charger .. if that works then you might need a new battery .. if it doesnt then do a "reset" ... unscrew the top off the stylus and use it to push the reset button on the back (top center) ... if that doesnt get it going then you can do a hard reset but that will erase all your information (like telephone numbers and such) ... you do a hard reset by holding down the on/off button while pushing the reset .. if it works on the charger but quits when on battery then you need a new battery ..
if the unit was new then you would charge it for about 10 hours .. but since its not likely new then it doesnt hurt anything to just leave it on charge ... you can even operate the palm while its charging .. over night charge should be enough to get pretty close to full ... the palm internally automatically turns off the charge when the battery is full .. so you dont have to worry about over charging .. if the unit wont come on then you can do a "reset" (back at top)
I had this problem in the very beginning and a few times after. What worked is the following. Put it to charge for at least half an hour. You won't see it is charging or anything. Then, while connected to the charger, press the reset button. Have you guys tried it like this already?