Question about RTO Neat Receipts 00315 NeatDesk Desktop Scanner & igital Filing for PC
Trying to set up scanner. i loaded software on my mac and it was fine but when I try to scan a document or a card the green lights on the scanner turn red and nothing feeds. no error message on my computer but nothing is scanning.
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Posted on Jan 02, 2017
SOURCE: Error Processing ...
a note on this is scanner plugged into a power strip by chance?
most scanners prefer a direct connection(and the user manual usually does not state that) to the wall socket
give that a whirl and let me know how it works
might want to go to their website and grab drivers again and make sure it's got a clean set
Posted on May 23, 2012
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