Question about SimpleTech SimpleDrive Pininfarina 500GB External USB 2.0 Hard Drive - Onyx

3 Answers

Power is present, usb is connected, computer is not recognizing the external harddrive

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  • Anonymous Feb 10, 2009

    where can I get the drivers to reload I lost my didk and when I plug it in it does not see the drive Help

  • MiguelG Mar 29, 2009

    I have the same problem.  I've been using it for 3 months...on my mac and playstation.  It was working this morning when I added 3 movies to the hd from my mac...after safely removing it from the mac and plugging it in to my playstation..it wasn't read....I then tried it back on my mac and it won't read it either.....


    power works, the light ring lights up for 2 seconds then nothing...power stays on but no light and no recognition....


    What can I do...I have a lot of info on there I don't want lost, I can't just simply exchange...I need to get the data back.


    Please advise...

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I just had the same problem with my simpletech 500GB. Was working fine and then all of a sudden it wouldn't show up. I was trippin out thinking I might lose everything. After reading up and looking for answers nothing worked no where. So I prayed and asked God to help me figure this out because I had put all of our family pictures in the hard drive and would lose them all if it no longer worked or I would have to re format. Long story short, a few minutes after praying to the Lord Jesus, I got a thought in my head to follow the instructions on the box about installing it. Unplugged everything and then proceeded with the 1,2,3. Plugged in the usb to the hard drive, plugged it to the computer and then I plugged the power box in and low and behold the external hard drive showed up as when I first did it a few days ago. Thank you Jesus for the simple answer on the simpletech. I hope this is helpful to someone out there who is pulling there hair out like I was for a few hours. God Bless all and may the Love of Jesus impact and save your life. HE'S COMING SOON! Be ready

Posted on Apr 24, 2009

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I have a simpletech 500gb hd. The harddrive sounds like it is loading a 3 1/2 disk when there were errors on it. After 5 times of trying to load up, there is a blinking red light for about 20 seconds. After that my drive is like dead, nothing happens. Is there a way to get 300gb of photos off this drive?

Posted on Jun 18, 2009

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Have you used this on your comp before? make sure all cables are connected correctly. you can also go to control panel to the ADD HARDWARE follow the wizard... just tell it YOU want to select the hardware and see if the EX HD is there and you want to add it.

Posted on Jan 23, 2009

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1 Answer

My computer will not recognize the external harddrive so I can't access it


Connect it to a different computer. If it is not recognized, then it has a problem.
If it is recognized, then your computer has a problem recognizing it.

Apr 10, 2011 | SimpleTech SimpleDrive Pininfarina 500GB...

1 Answer

I have several computers at home, and none og them can recognize this portable device. Hitachi 250 GB Mod: SDM/250RW


1) Power:

It may be the problem that occurs with a lot of USB powered devices jrherrer. Not enough power provided.

The USB cable plugged into the computer, provides signal wires for transferring information back, and forth, and also provides 5 Volts DC for power. (Two D cell flashlight batteries produce 3 Volts DC)

http://en.wikipedia.org/wiki/USB

[ Below shows the Signal pins, and the Voltage pins of the USB B Mini style connector, (Male), used to connect to the SimpleDrive Mini external harddrive,

Pin 1 is for the 5 Volts DC Positive (Wire color - Red)
Pin 2 is for the D- Signal (Wire color - White)
Pin 3 is for the D+ Signal (Wire color - Green)
Pin 4 is not connected. (Or sometimes joined to Pin 5 with a Resistor)
Pin 5 is for the Ground (Wire color - Black)

Just added info in case you wanted to know ]

From what I see the SDM/250RW has a USB port on the side, and a DC Power Jack, used for an AC adapter, also.
(Round port with a pin in the center)

http://www.hitachigst.com/tech/techlib.nsf/techdocs/0C876B7AB91B23988825773F006BEA02/$file/SD_Mini_DS_final.pdf


From what I see stated from Hitachi, and sellers on the 'net, the AC adapter may not be provided.
Many of those who provide a review state that both the USB cable, and the AC adapter is needed to provide enough power. Seems to be a power hungry external harddrive

It's a 2.5 Hitachi SATA laptop harddrive inside that external case. (The Harddrive is 2 and a half inches across in Width. Common size used for laptops)

When using an external device powered by a USB cable there are general guidelines to follow,
A) The USB cable should not be more than 2 feet in length
B) Connect the device directly to your computer, instead of through a hub, or other device, unless the USB hub has it's own power.


2) USB cable:

Could be a faulty USB cable, although I imagine you have tried different ones by now.


3) Interface Circuit Board:

The Hitachi SATA 2.5 harddrive inside the SImpleDrive Mini SDM/250RW, plugs into a small circuit board located inside that external case.

Components on the circuit board may be fried, or the Harddrive may have come loose from the interface.

Loose from the interface
To explain;
The back of the harddrive has connector pins sticking out.
The interface has socket holes which the pins insert into.

Faulty circuit board
The external case of the SimpleDrive Mini SDM/250RW can be carefully opened up, and the Hitachi SATA 2.5 harddrive extracted out.

Another inexpensive external case for a 2.5 SATA harddrive can be procured, and the Hitachi harddrive put in it.

Example of a 2.5 SATA external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3743049&CatId=2781

Nov 22, 2010 | Hitachi SimpleDrive Mini 250GB USB 20...

1 Answer

My sata external usb western digital 320 gb drive only shows up as an unknown USB device. Is there any way to get my computer to recognize it. I have a laptop using windows xp. Ive tried unplugging...


First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
If your harddrive still not recognized then you need to repair your harddrive.Try your harddrive in different computer if it is not recognized on another computer then your harddrive has internal issue.

Let me know if you need further assistance.
Thanks for using FixYa

Jun 25, 2010 | Western Digital 320GB MyBook External USB...

1 Answer

Why won't my computer recognize my removable device


First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
If your harddrive still not recognized then you need to repair your harddrive.Try your harddrive in different computer if it is not recognized on another computer then your harddrive has internal issue.

Let me know if you need further assistance.
Thanks for using FixYa

May 19, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

External hard drive is not being recognized by any computer


First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
If your harddrive still not recognized then you need to repair your harddrive.Try your harddrive in different computer if it is not recognized on another computer then your harddrive has internal issue.
Let me know if you need further assistance.
Thanks for using FixYa.

Apr 27, 2010 | Western Digital Passport 320GB External...

1 Answer

Why can't I access anything that was copied onto my Toshiba 500G external harddrive. The computer doesn't recognize the program that made any of it, even though it's the same computer.


It is very possible the voltage on your computer's USB port is not handling the load. I would buy a "powered" USB 2.0 hub, plug it into your computer's usb port and plug the harddrive into the powered hub.

Apr 18, 2010 | Toshiba 120GB USB 2.0 Portable External...

1 Answer

Computer won't recognize (Vista)


Hello,

First of all make sure that the USB port that you are

using to connect it to your PC is a USB 2.0 port, and

not USB 1.0.

Also if it came with an external power, connect it to

the external power before putting on your PC.

This is because the voltage supplied by USB 1.0 is

lower than that of USB 2.0 and therefore might not

be enough to power up your USB Drive.

After making sure about this, power up your system,

and plug the harddrive, then Right-Click on my

computer icon, select manage, then go to Disk

Management Option.

On the Disk management option Page you should

see ALL the drives installed on your system,

including the hidden ones, so what you will just do is,

try and locate the one representing your harddrive,

and right click on it. then select "Change Drive letter

and Paths", and give the drive any new, unique letter

(i.e alphabet) different from the ones already on your

system, and click on OK.

This should make your harddrive to be detected

automatically.

Try this out and let me know how it goes.

Hope this helps you out.

Goodluck!

Jan 02, 2010 | LaCie d2 Extreme (300790U) 250 GB Hard...

2 Answers

Seagate free agent pro 500 gig external hard drive NOT RECOGNIZED


You better check with the Seagate people. This seems to be a problem with the casing. And since you're under warranty, you can get a replacement.

Aug 28, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

2 Answers

External Harddrive Not Recognized, May be hardware problem


Caution:

When unplugging your exdternal hardrive using USB, always "Eject" that device such as your HDD.

Connecting it to another USB port (if not done yet) is an alternative.

Connecting to another computer might be a good solution and see if it will be recognized.

Re-installing the manufacturer's driver migth do the trick (if it has a driver because normally, nowadays it is Plug and Play).

Checking connectors for obvious damage will also solve this problem.

Last but not the least, these external hardrive will mal-function just like any other electronics. If it is covered by warranty, ask the manufacturer to replace it otherwise just buy a new one. The only drawback is your files or data written in that HDD.

Good Luck!!!

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1 Answer

Windows XP will not recognize my WD 250GB Harddrive


Just plug your USB HDD directly into your MBoard's USB port...

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