Question about Acer Aspire 5610-4648 Notebook

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Acer Aspire 5920 alt f10 to use my recovery dsk mismatch d2d32

Either my new usb 8gb flash drive fooled the comp into thinking it was a driver or something or when I tried to turn on computer from sleep I hit the arcade deluxe and something downloaded and then the computer hybernated and now it won't boot up. I went through all the system recovery options. I don't have any drivers to install or media to install a drivr but when I push ok it goes to system 32 and wants me to open a file? It has file type as Setup Information. This is the block below File Name: which I don't know what to put here. I did the Alt F-10 on start up and was able to get to restore screen for my CD I made when I first got the comp, but it states D2D32 mismatch error. So I tried recover from factory setting and it gives the same error. I had gone to command prompt and it shows X:\windows\system32> I don't know if I should try anything here either. rstui.exe didn't help here either. I pushed the F2 setup and I could enable F12 but that didn't help me either...Any suggestions would help.

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  • 5 more comments 
  • lscott89 Feb 08, 2009

    acer 5920 alt f10, system recovery and disk recovery both have mismatch d2d32, what do i do?

  • Peachuz Feb 19, 2009

    If anyone has an answer to this, please let me in on it. I also was trying to do the eRecovery and reinstall to factory specs. I got the same message and it stuck on this and won't complete the reinstall of Windows Vista. Message D2D32 type mismatch. What's up with this?

  • Anonymous Feb 21, 2009

    same problem

  • westfieldnur Mar 10, 2009

    Hi All thanks for the answers. I ended up buying the recovery
    CD's from acer for the laptop as my DVD I tried to make when I first
    got it was blank (oops guess I didn't do that right). Anyway in
    about 8-10 days the disks arrived $30.00 for them it had 2 disks and 1
    other and it reinstalled fine. No further problems just sad I
    lost some disney pictures with my family. Hope that helps.
    I ordered the disks from acerpanam out of Texas.

  • Anonymous Mar 30, 2009

    yes, same problem

  • DEKR
    DEKR May 11, 2010

    can you get into safemode

  • DEKR
    DEKR May 11, 2010

    are you trying to boot from wincd or recovery


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This a very common error. I too have suffered from this but after about 15 hours of fighting with it.. I fix it. I could not use the ALT + F10 keys as I would get the D2D32 Type Mismatch Error. So lucky me when I got my laptop from acer I made the recovery DVD's just in case. But to my suprise Booting from the DVD disk also would fail with the D2D32 Type Mismatch error. I even try maken new recovery disk with some luck. the new disk worked one time. But I started to run the recovery on disk one and when it asked for disk 2 I hit the power button thinking it would still boot, as I didnt want to wait for the recovery process to complete. So I ended up with a acer laptop with no o/s installed and was not able to use the Alt + F10 as explaned above or Boot using the recovery DVD's... so how did I fix this little set back... simple

I broke out the windows xp install Boot cd and Booted my system with that. let it run all the way to the partation/Format section on windows xp setup. I left the partation as it was and formatted it with the quick option. BE VERY CAREFUL AT THIS STEP... MAKE SURE YOU DONT FORMAT THE WRONG PARTATION THE 9 GIG OR 10 GIG IS WRONG. IT WAS DRIVE LETTER F: ON MY SYSTEM. JUST MAKE SURE IT IS DRIVE LETTER C: THAT YOU FORMAT...After it was done with the format I powerd down the system and tried to Boot from the Recovery DVD and it worked. No D2D32 Type Mismatch error. "{ But I let it finish this time around"} So to keep it simple. all you need to do is keep the partation the same, just format it and it your recovery will work. both ALT + F10 and /or the DVD"S Boot. it the ALT+F10 by chance dont work... theres a quick fix also. you need to files called MBRwrWin.exe and RTMBR2.bin and they have to be on the root of drive c:...{Root - just copy them to C: } and then from a command prompt with Adminastration {right click cmd } and type MBRwrWin install Rtmbr2.bin <Enter> ALT + F10 is now ready and fixed...

if you need help let me know or just to give some feed back
email me at
Good luck it works. I just went from on os installed to vista... with factory recovery working like the day I got it....

Posted on Mar 10, 2009

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I had same problem now fixed

Posted on May 07, 2014

  • Jon Mac
    Jon Mac May 07, 2014

    i have acer aspire 5920 wouldnt boot up,tried to restore to factory settings wouldnt work kept coming up d2d type mismatch tried lots of other ways to restore for weeks i dont have restore disc frying my brain i gave it one last go before i took hammer to it,after se

  • Jon Mac
    Jon Mac May 07, 2014

    cont, i went into command prompt comes up. X:/windows/system32/ i put chkdsc C :/r it then ran program for over a hour until 100% complete i then restarted computer went into factory restore and restored no problems laptop now working fine ... hope it works for you.


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1 Answer

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Power on the netbook and keep tapping Alt+F10.
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BSOD is caused by hardware error or driver error. Disconnect all hardware except the basic. Motherboard, monitor, memory, hard drive. Unplug the wireless, cd/dvd drive.
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is hardware problem send to repair or a new one

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A couple of things to try in the bios:

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If there is a format option with the recovery CD, use it. It would seem that the reload option is trying to save settings which it is getting a mismatch on. You need to format the drive so it maybe blank for a fresh re-install.

You can also have a floppy or CD that you can make from the internet for free, and use it to format the drive before trying the recovery cd again. If you need help with this, let me know.


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Acer Aspire 5920 laptop, cannot invoke Alt-F10 when booting initially

just press alt f10 ONLY when you see acer logo on boot and hold for a sec i had the same problem and its all adout timming hope i help...
my acer a0751h

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