Wireless mouse won't work, have replace battery, rebooted laptop removed and replaced mouse connection etc. Was working fine until yesterday
Is it not working at all or is it moving erratically across the screen? If it doesn't seem to be working at all, turn off your mouse then unplug the receiver's USB cable from the laptop for about 5-10 seconds then plug it in to another USB port. It may detect a new device, just let it do the automatic installation if it asks. You should here a 'tada' or ding sound when it is plugged in. When installation is completed or about 10 seconds after you hear the sound, turn your mouse back on.
If it still doesn't work, try shutting down your laptop completely instead of just rebooting it.
If it still doesn't work after that, make sure you have a spare USB mouse available then uninstall the software for your wireless mouse or mouse/keyboard combo then reinstall it.
Mar 23, 2011 |
HP Wireless Optical Mouse