Question about Audiovox Richmond 6G40-36F 6-Year Tall Gas Water Heater

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Wireing a 220 water heater

Can both hot leg come from the same side of the breaker box?

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Yes to your question. However, you also indicate that you have a gas water heater so wiring it with 220 volts does not make sense. Be ware. If you are not sure about what you are doing it would be best to get a pro in there

Posted on Jan 20, 2009

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0 when i check it i only get 120 on both when i ground then in 0 when i check the white to black is this right the make is a ge 19.9 hot water heater


You did not post the make and model of the unit. However you should have three wires on a 120 volt heater. Black is HOT. White is neutral and green or bare copper is ground. Anything that you check with a meter connected to black should show 120. white connected to ground across the meter would show 0.

Mar 03, 2017 | Water Water Heaters

1 Answer

AE 125 Just Stopped Working Altogether,,,Still Has Power But No Light Or Hot Water?


Turn circuit breakers fully off and then back on.
Use nose to smell for burning inside main panel.
Make sure you are getting 240Volt and not just 120V from one leg of the breaker.
Do stress test on breaker panel.
http://waterheatertimer.org/Troubleshoot-household-electricity.html#stress

Least expensive solution: Replace tankless computer for $285 buying tank-type electric water heater from local box store.

If tankless computer is new, then call installer.
If you installed it yourself, call professional installer.
http://waterheatertimer.org/How-to-wire-Tankless-electric-water-heater.html

Gene
h

Sep 24, 2013 | Bosch PowerStar AE125 AE125 Whole House...

1 Answer

Hot water heater


1) Check across top two screws on upper element for 240volts.
Circuit breaker can be tripped on one leg so water heater appears to have power, but only has 120Volts to ground, and not full 240Volt potential across both wires.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html#electricity

2) Move wires to another same-size circuit breaker
http://waterheatertimer.org/How-to-replace-circuit-breaker.html

3) Add comment and say what you find, and for more assistance Dec 2012

Dec 12, 2012 | Rheem Water Heaters

1 Answer

80 gallon tank what is the voltage and how do i hook electric wires to it


Most Larger water heaters are 220 volt ac single phase. This means you need 3 wires, two hot wires one neutral or ground. You will need to come from the breaker box off of a dual breaker of 30 amps or better. See the manual with the new heater. In your breaker box you have two sides or in coming service. The right side and the left each side is hot 110volts ac. you need to pull one leg (hot) from each side into the dual breaker out to the heater connections. The ground or neutral wire is un-insulated copper. Run these wires out to the heater. One black hot at 110 vac, one white hot at 110 vac and one plain copper ground.

Sep 27, 2011 | Water Heaters

1 Answer

I replaced all parts but water heated won't get hot


You have electric water heater.
You replaced elements and thermostats but heater still won't work.
And tank was completely full of water, and water was running out of a faucet before turning power ON.
If elements are not fully immersed in water, they will instantly burn out.
If upper element is burned out, then tank will have NO hot water.
If lower element is burned out, and upper element is not burned out, then tank will have some hot water.
http://waterheatertimer.org/How-to-test-water-heater-element.html
http://waterheatertimer.org/How-it-works.html

If elements did not burn out, then that leaves 1 main suspect: the electricity.

1) Push in ECO red reset button on upper thermostat. If ECO is tripped out, then heater will not work.

2) Click circuit breaker all the way one direction and then back the other direction to make sure breaker is latched.

3) If tank has 2 elements, then it is 240volt.
If 1 leg of 240Volt circuit is not working, then 240V appliance will not work.
240Volt circuit needs both hot wires to complete the circuit:
http://waterheatertimer.org/How-to-wire-EH40-hot-water-heater-timer.html#120-240

Buy cheap multimeter from Home Center and set dial to 240-250-277VAC
Tape tester leads to woods sticks to keep hands away from power.
Power is ON
Test across top 2 screws on upper element should show 220-240 volts.
If you have 240 at top two screws, then skip down to step 6.
If no reading across top two screws, then move to top of tank.

4) Open connection point where wire connects to heater.
Test across both insulated wires should get reading of 220-240 volts.
If no reading, move to circuit breaker box.

5) Mark water heater breaker.
Turn off all breakers except water heater breaker and main breaker. (and breaker to light fixture where box is located)
Do not hold or touch or lean against anything metal.
Stand on dry boards and wear dry clothes.
If main breaker is OFF, the big wires that connect to main breaker are still HOT.

Remove box cover.
240Volt breaker has 2 wires connected with screws.
Test across both screws for 240Volt.
See if wires are loose.
If there is no reading, then breaker is not working on one leg.
To double check, move water heater wires to another same-size 240V breaker and then put ear against water heater to listen for bubbly-fizzing sound.

6) If you are getting 240 to water heater, then wire inside tank could be loose.
Do 30 minute troubleshoot:
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Add a comment for more free help.
Also take advantage of fixya phone service.
For a price, fixya expert speaks with you over phone while you work on timer.

Jan 09, 2011 | Rheem 40 GAL ELEC TALL Water Heater 6YR SC...

1 Answer

I have replaced the bottom element,and now i have no hot water. I check with a meter and have power to the top element but not the bottom one.


First of all, you have 240V water heater because tank has two elements.
You have no hot water, and tank has power to upper element.
Lower element has no power.

Something doesn't sound right.
You're not testing correctly.

Before doing anything, test across top two screws of upper element for 240Volts.
This will eliminate electrical problem as suspect.
Breaker must deliver 120V on both legs to complete the 240V circuit.
Every single-phase household circuit takes 2 wires to complete the circuit.
With 120V you need 1 neutral wire and 1 hot wire to complete circuit.
With 240V you need 2 hot wires, one from each hot busbar, to complete circuit.
Your water heater can appear to have electricity if breaker is delivering power on one leg of the 240V circuit.
To check breaker for sure, move wires to another similar size breaker to see if water heater functions properly.
http://waterheatertimer.org/B220C.html

If 240V circuit is good, then next thing is take 30 minutes and do full test of water heater parts.
This will identify exact problem(s) without guessing.
Buy 5$ multimeter from Home Depot. Install battery.
When test calls for continuity, rotate dial to Ohms (upside down horseshoe is ohms).
When test calls for testing voltage, rotate dial to 240-250-277 VAC
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Add a comment for more help.

Dec 28, 2010 | Rheem Water Heaters

1 Answer

Is the lower element suppose to have two legs of 120 to it? Or do i need to move a wire up top to make it 240? as it is on top element.


You have water heater with two elements.
Two-element water heaters are 240Volts.

1) Lets talk about what makes a 240Volt circuit
See basic water heater circuit:
http://waterheatertimer.org/B220C.html

Open link, and illustration at top of page is your water heater circuit

Notice that two insulated wires come from the circuit breaker and go to the water heater.
These two wires are 120volt each. When these two 120Volt wires combine, they create 240Volts
These are called hot wires because they come from the hot busbars.
There is also a bare copper wire that comes from neutral busbar.
The bare copper wire is a safeguard, and is not necessary for the 240V circuit to work.

Inside each circuit breaker box is 1 neutral busbar, and 2 hot busbars.
Open image below, and it shows typical residential breaker box
http://waterheatertimer.org/images/Inside-Main-Breaker-Box-420.jpg

In a residential home, each circuit takes two wires to complete the circuit.
For 120Volt circuit, you need 1 neutral wire and 1 hot wire to complete the circuit. These are usually a black and white wire. The bare copper wire is a safeguard.
For 240Volt circuit, you need 2 hot wires to complete the circuit, and each hot wire comes off a different busbar. These can be a black and white wire, and sometimes a black and red wire. The bare copper wire is a safeguard.

With a 240Volt water heater the two hot wires connect to the black and red wires located on top of water heater.

2) Let's talk about wiring inside a water heater.
http://waterheatertimer.org/images/WH-w-combined-530.jpg

Open image on link above, and it shows your 240volt water heater wiring.
The 2 hot wires from breaker box connect to the red and black wires on top of heater.
Inside each water heater, the wires are color-coded and will appear the same, or nearly the same, as shown on link above.
As long as your wiring appears like the image, and the hot wires from breaker box connect correctly, and the circuit breaker is working fine, then your water heater will work.

Add a comment any time.

3) More electric water heater links about water heaters, thermostats and tank wiring:
http://waterheatertimer.org/How-electric-water-heater-works.html
http://waterheatertimer.org/How-water-heater-thermostat-works.html
http://waterheatertimer.org/How-to-wire-water-heater-thermostats.html

Dec 28, 2010 | RELIANCE ELECTRIC WATER HEATER

1 Answer

No hot or warm water what is the voltage reading susposed to be on the heating elements? I have 122 volts on each terminal on both elements but no action, what am i doing wrong?


If water is totally cold, then upper element is not getting 240V. Since element tested for 120V, then that says upper element is burned out, upper thermostat is bad, or circuit breaker is bad.
Best thing is to buy multimeter and do 30 minute troubleshoot:
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Also read information below for understanding how water heater works.

Testing elements for voltage can be misleading.
If water heater has 2 elements, then tank is 240Volts.
240V water heaters have 120V on each element at all times.
So elements have hot 120V power, but they are not turned on until the circuit is complete with 240V.
Open following links to read specifics about 120V and 240V
http://waterheatertimer.org/B220C.html
http://waterheatertimer.org/How-water-heater-thermostat-works.html

240V is made from two 120V Hot wires from breaker box.
Each 120V line from breaker is called a 'leg.'
So 240V circuit has two legs, and both legs need to be turned on to complete 240V circuit.

Water heater thermostats turn off only one leg.
The other leg is Hot all the time.
So when you test screws on an element, for example test between a screw and any bare metal part of tank, then the screw will always show 120V.
That is just one leg of the 240V circuit.
But the 240V circuit is not turned On until both legs are connected.
Every residential circuit needs two wires to complete the circuit, and in the case of 240V, those two wires are both 120V.

When the thermostat turns on, it turns on the second leg to the element and that completes the 240V circuit.
http://waterheatertimer.org/How-it-works.html

Dec 16, 2010 | Rheem 40 GAL ELEC TALL Water Heater 6YR SC...

1 Answer

I awoke to no hot water, my heater is three yrs old and i just changed my upper and lower element and upper thermostat, still no hot water then i checked to see if i was getting power and i am, is there...


Your water heater has 2 elements so its 240Volts.

1) If breaker is delivering power on one leg of the 240Volt circuit, then water heater can appear to have electricity, but tank is receiving 120V. Both 120Volt legs are needed to complete the 240V circuit. Double check for 240Volts.

2) Review electric Load.
Water heater label shows wattage of tank.
If tank is 4500Watts for example, you installed 3500 or 4500 watt elements.
With 5500 Watt elements you need 30 amp breaker and orange-colored 10 gauge wire
With 4500 Watt elements you can get by on 20 amp breaker and 12 gauge wire up to 75 feet away.

3) Check ECO red reset button on upper thermostat. If reset is tripped, then ECO is reading high temperatures. Suspects at this point are defective upper thermostat, shorted wire or bad lower element.

4) Also note that insulation and cover must be re-installed over thermostat. Thermostat reads temperature through wall of tank. If outside air circulates around thermostat, that can cause a mis-read and cause tank to overheat and ECO trips.

If you don't want to test the heater, replace both thermostats for about $25. Return the upper thermostat for a refund. Then see of problem persists.

Here's what I would do.
1. Check breaker for 240
2. Check water heater for 240 across 1 and 3 screws on upper thermostat
3. Note wiring and breaker size.
4. Note label on side of tank.

5. Look at end of new element to see wattage printed on each element. Look for sings of high heat and burning. Tighten screws on elements.

6. Check ECO reset button. Look for high-heat and burning. Tighten screws on thermostat.

7. Test upper thermostat as follows:
http://waterheatertimer.org/images/Electric-diagram-water-800.jpg
Test left-side #1 screw to right-side middle #4 screw. Test should read 240V at all times. If not, then ECO is tripped, thermostat is bad, or electricity is OFF

8) Water heater is cold so upper element should be ON. Test upper thermostat.
Test right-side #3 screw to left-side bottom #2 screw and it should read 240V
Test right-side #3 screw to right-side bottom #4 screw and it should read 0 volts

8. If upper thermostat checks out. Test upper element for 240 across both screws. If upper element does not read 240 when water is cold, then element is bad or there is a shorted wire between element and upper thermostat.
How to test element:
http://waterheatertimer.org/How-to-test-water-heater-element.html

9. Do a full troubleshoot on electric water heater
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Dec 07, 2010 | General Electric GE SmartWater Household...

1 Answer

No hot water


check circut breaker reset it then chek for power on both legs.

Aug 18, 2009 | Eemax EX280T2T Series 3 Whole House...

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