I have a kenmore elite model#23032100 serial#cm2333592 type 111 and when my washer agitates it acts as if it is skipping.It is also clicking when it does this.All other cycles are fine.It is also dimming the lights in the laundry room when it is in the agitating cyle but not when any other cycle is being used.It didn't trip the gfi plug either..Please help...I can't afford to call the sears repair man.
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has answered 20 questions.
Re: agitator not working properly
Remove the agitator cap there is a 7/16 bolt in the top of the agitator remove it remove the agitator there are 4 little plastic teeth like pices in the top of the agitator call agitator dogs they are warn out. seperate the agitator remove and replace the dogs then put back together machine should work fine
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The agitator is driven
by a couple of different methods. The first is the agitator is splined
and slips onto the matching splines of the agitator shaft from the
transmission. The second is the use of a bell coupling which is splined
to the agitator shaft as well and the agitator snaps onto the coupling.
If the agitator does not agitate, first remove the agitator and watch
the agitator shaft to see if it is working properly. This will require a
small load setting of water and the machine set to run. If the agitator
shaft is working properly, it is either the splines on the agitator or
the bell coupling that is defective. If the agitator shaft does not
work properly, the problem is in the transmission. Hope this helps.
Does the bottom of your agitator work correctly? We had the same problem if you pop the cap off the top of your agitator there is a cam in there with 3 dogs that engage the agitator causing it to spin. If the bottom part is agitating correctly then chances are the dogs in the cam assembly are shot. If the bottom is agitating correctly then it is very possible you have something stuck under the bottom section of the agitator. If this is the case remove the top cover (same as before it's just a lid that pops off) inside you will see a 1/2" square use a 1/2" drive ratchet with a 3" or 6" extension unscrew this piece remove the top section of the agitator then the bottom. Once the bottom is out check to make sure all is clear inside the washer. Reassemble in the reverse order making sure the lower section sits all the way down on the splines for the drive mechanism. If neither one of those solve the problem I would suspect you have an issue in the drive train of the washer.
pull off fabric softner dispenser ..some twist off others pull blue ring up and then dispenser up..under neath remove the cover by prying cap or pulling up on tabs..remove 7/16 bolt or on some use 1/2 in drive extension to twist out retaning bolt pull top off and replaced the agitator dogs underneath ..part#80040