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Canon MG3122 won't scan

I just bought a canon PIXMA MG3122. I have a MacBook 10.5.8 When I got home with the printer I realized that it works only on 10.6 and above, so I downloaded the driver from canon website. SO now the printer works, but the scanner does not, I hit the 'can' button on the printer nothing happens! So I went again to the canon website and chose the scanner driver, after installation, a little image of the driver shows up on my desk top, when I hit on it, it crashes right away and won't open. Q1: how come the printer works but NOT the scanner? Q2: My computer fails to discover the blue tooth from the printer and so does my iphone. At home I don't have a router instead I use WIFI through a Verizon portable MIFi 4GLTE. Any advice on where and how I can activate the blue tooth device to communicate with both my iphone and MacBook, and how I can get the scanner to work. Thank you in advance. Maya

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 45 Answers

SOURCE: E5 error code on canon pixma mp150

I had run into a similar problem with my all-in-one and had to use

http://www.irfanview.com/ (which is free) to scan with

Open irfanview and select File>Acquire Batch Scanning

Posted on Jan 09, 2008

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old marine
  • 1986 Answers

SOURCE: All in One Scanner/Printer problems

Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.

Posted on May 21, 2008

  • 1 Answer

SOURCE: Installation of a downloaded driver for Lexmark X1290 All-In_One

I bought a Lexmark X1290 printer and installed a wrong driver (for WinXP) from the enclosed CD. Then I could not run the All in One program. After many reinstallation attemps, I finally found a solution (which is unfortunately quite hidden at the Lexmark website):

1) Unplug the printer's USB cable from the computer.
2) Download the cleaning utility from ftp://ftp.lexmark.com/driver/inkjet_drivers/Cleanup/.
3) Double-click on the cleanup utility and follow the on-screen instructions to run it.
4) Restart the computer.
5) Download all files from ftp://ftp.lexmark.com/driver/inkjet_drivers/Cleanup/reg/
6) Follow the instructions in the "Vista BackDoor Instructions.txt" and delete all remaining Lexmark
keys in the registry.
7) Restart the computer
8) Download a proper driver for Windows Vista from the Lexmark website.
9) Install the driver accordingly to the instructions (it's important to plug the printer's USB cable when you are ask to, not before)

The problem with Lexmark Unistall and CleanUp Utility is that you cannot delete all Lexmark registry keys while you arelogged in the system. This is anellegant way how to circumvent the problem.

Posted on Sep 14, 2008

winxpmain
  • 14 Answers

SOURCE: Canon Pixma MP160 Scanner on 1.83GHz Intel Imac running OSX 10.4.9

GET YOUR SOLUTION DIRECTLY FROM CANON. VISIT

www.canon.com/printer/prob3178hgu8/solution

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121

Posted on Dec 15, 2008

  • 2692 Answers

SOURCE: scanning fails

Uninstall the present software and driver .Reinstall the sofwware and correct driver for your apple.

Posted on Feb 04, 2009

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